Trouble Shooting (Q&A)
Q1) As I activated the client application, I see a message, “Unable to
Connect Device”.
①
The power of
VTV-A10
:
Check if the power of VTV-A10 is on.
②
When using iPhone/iPod Touch:
Check if [Wi-Fi] in [Settings] is set
to [ON] at iPhone, as well as whether a correct SSID for VTV-A10 is
selected from the network list. The SSID for VTV-A10 is provided in
the label on the rear of the body.
③
Resetting the
VTV-A10
:
Pressing the Reset Switch with a pin resets
the system. (The settings are saved)
④
When connecting the
VTV-A10
with other smart phone:
VTV-A10
matches a smart phone, on 1:1 basis. You will get an error message if
you try to activated an application at a smart phone other than those
previously connected to the VTV-A10. If you want to connect the VTV-
A10 to other smart phone, please initialize the VTV-A10 to factory
settings as described in
⑤
and try it again.
⑤
Initializing the
VTV-A10
to factory settings:
If the same problem
continues even after checking the power and SSID, please initialize
the VTV-A10 to factory settings. If you press the power button and
immediately press the reset hole with a pin while holding the power
button, the power turns off and on, and the VTV-A10 returns to its
initial settings at the time of purchase. The initializing process turns all
settings including SSID back to their initial states. Note that you
should perform this only when the Power & Battery LED indicator is on
in green (not flickering).
Q2) When watching a channel, I often find the picture broken and the
sound not so good.
①
Make sure that the ATSC-M/H receiving antenna is pulled out in its full
length when watching a ATSC-M/H channel, to get enough TV signals.
②
Please try to move to a location that can provide a good signal
receiving.
Default Spec of Valups
Product Name
VTV-A10
ATSC-M/H
Receiving Module
Broadcasting Standards ATSC-M/H
Bandwidth
VHF (high 175 - 216MHz)
UHF (470 - 806MHz)
Antenna
Rod-type antenna
Full length - 11.5cm
Wi-Fi Module
Radio Standards
IEEE 802.11b/g
Antenna Internal
antenna
USB
Port
USB mini B type port 1 set
(for charging connecting to
PC)
Battery
Removable lithium ion battery (3.7V 1050mAh)
Input Voltage
DC 5V (supplied through a USB cable)
Power
Consumption
Use
Less than 1W
Power OFF
Less than 10mW
Charging Current/
Recharging Time
DC5V 500mA / Approx 180min.
Functional Temp
0 – 35
℃
Dimension
52x92x12mm(WxHxD) (protruded parts excluded,
when the antenna is not pulled out)
Weight
Approx 70g (ancillary parts not included)
