Troubleshooting Tips
If the Helios
®
6 is not performing as expected, try the following:
a. Confirm that your power input is active from your breaker panel and providing 240 Volts/ 50
Amps/60 Hz to the controller.
b. Check the voltage input of your incoming cord set using a voltage test meter to verify power is
flowing to the controller.
c. Make sure all of your connections are tight. Loose connections can cause “arcing”.
d. Then confirm that power is active at your 240 volt outlets.
e. Verify that your power cords and ballasts are functioning properly and that there are no shorts
or arcing occurring.
f. Should you find your circuit breaker keeps tripping, check your breakers to verify that they are
the right amperage for your application.
g. If you unplug the trigger cord set from 120 Volt power source and your lights remain on,
contact us immediately for resolution.
h. Still having problems with your Helios
®
6? Please contact our Technical Service Representative
to assist you further at 888-808-4826.
Controller Specifications:
• Size = 13”H x 11”W x 4”D
• Weight = 10 lbs.
• Voltage Input = 240 VAC
• Voltage Output = 240 VAC
• Relay Coil Voltage = 120 Volts
• Maximum Input Amperage = 50 Amps
• Maximum Output Amperage = 40 Amps
• Maximum Wattage = 8000 Watts (1000 watts per outlet)
• Hertz = 60Hz
• Electrical Relay Operations = 100,000 Cycles
• RoHS compliant = Yes
• Storage Temperature = 32°F (0°C) to 135°F (57°C)
• Operating Temperature = 40°F (5°C) to 125°F (52°C)
Installation Example
Contr
olling an 8 Light Bank
4
5
oll- ree
1 844-367-5637
joeshydro.com
www.joeshydro.com
