EN
16
Troubleshooting
Problem
Possible cause
Solution
The appliance does not turn on
Out of power
Charge the appliance
Auto protection for overheating Restart after cooling down
Weak suction
Debris channel is blocked
Clean the debris channel and
DWT
The HEPA is dirty or not intalled Clean and dry the HEPA
Brush roller tangled
indicator blinking
1. The brush roller is blocked
2. The brush roller is not
installed
1. Remove blockages
2. Install brush roller correctly
CWT empty indicator
blinking
CWT is empty
Refill CWT
DWT full indicator
blinking
The dirty water in DWT has
reached the MAX line
Empty the dirty water and then
reinstall the DWT
All lights off in oper-
ation
Battery overheat or malfunction
Cool the appliance down and
restart
Battery indicator
blinking
Low battery
Charge the appliance, or restart
Self-cleaning icon
blinking
Brush roller is dirty
Start self-cleaning
MAX icon blinking
Motor malfunction
Contact Customer Service
Note:
If the above troubleshooting guide fails to provide a solution, please contact us at
or visit our website
www.tineco.com
for further support.
