19
Troubleshooting
Problem
Possible cause
Solution
The appliance does not turn on
Auto protection for overheating Restart after cooling down
Weak suction
The dry filter is not installed, or
the dry filter is dirty
Install the dry filter or clean and
allow it to dry completely
Brush roller tangled in animation
Voice prompt:
1. Please clean the brush roller
2.
Please install the brush roller
correctly
1. The brush roller is blocked
2. The brush roller is not
installed
1. Remove blockages
2. Install brush roller correctly
WiFi indicator is off
WiFi is not connected
Follow the in-app guide to
connect to WiFi
CWT empty in animation
Voice prompt:
Clean Water Tank empty, please
refill water and cleaning solution
CWT is empty
Refill CWT
DWT full in animation
Voice prompt:
Please clean Dirty Water Tank
The dirty water in DWT has
reached the MAX line
Empty the dirty water and then
reinstall the DWT
All lights off in operation
Battery overheat or malfunction
Cool the appliance down and
restart
Battery indicator in red
Voice prompt:
Low battery, please charge
Low battery
Charge the appliance, or restart
LED loop illuminates red
Voice prompt:
Please begin self-cleaning cycle
Dirt sensor malfunction or
blocked
Remove blockages, clean the
debris channel, or restart
Note:
If the above troubleshooting guide fails to provide a solution, please contact Customer Service on
[email protected] / [email protected]
or visit our website
www.godfreys.com.au / www.godfreys.co.nz
for further support.
Содержание FLOOR ONE S5 PRO Series
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