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Troubleshooting 

Please use the following steps if MP5000S can not charge for your device. 

       1. Verify that MP5000S has been completely charged. 

2. Check that the USB charging cable is connected well with MP5000S main 

body, and check whether the tip is suitable for the power socket of your 

device, if not, please replace another tip. 

3. Check your the digital device is installed the battery

Some digital device 

can not work if not installed battery

 

4. Check whether your digital device is designed with charging input voltage 

limited circuit, if so, MP5000S maybe can not charge and power for the 

device. 

 

Warranty 

Your MP5000S is guaranteed against original defects in materials, 

manufacture and workmanship for one year from the date of purchase. 

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