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Troubleshooting
The bill acceptor needs cleaning
1) Press “Done” to remove the reminder from the screen.
2) Clean the Bill Acceptor by the recommended procedure (see
“Cleaning” in the appropriate Bill Acceptor type).
!
The reminder appears every 4 hours until a “Clear all odom-
eters” is performed.
3) After cleaning has been performed, you may reset the bill
counter (odometer) by performing a “Clear all odometers”.
Log In > More > Maintenance > Bill Acceptors > Clean
Acceptors > Clear all odometers
Bill acceptor will not throat bills/Bills Jam:
1) Remove and reinstall the cassette.
2) Inspect the cassette for damage.
3) Remove the cassette, open the clamshell door and check for
jams or obstructions. Insure the clamshell door is closed
properly.
4) Remove the roller assembly and check for jams or obstruc-
tions. (Bulk Note Feeders only).
5) Clean all Sensors and Rollers.
No Display
1) Press the reset button, located under the Control Panel.
2) Insure AC power is present at the wall socket.
3) Check the 3 amp slow-blow fuse. located under the Control
Panel.
Printer wont print/No selections appear in the reports menu:
1) Perform a Printer Reset:
a) Turn the Printer OFF.
b) Hold the paper feed button down and turn the Printer
ON.
c) When paper begins to feed, release the paper feed
button.
d) When the printing stops, press the paper feed button
again.
e) Unplug the TACC from the wall socket (or remove the
Fuse), wait 5 seconds, then re-apply AC power to stop
the printing.
2) Check the printer communication cable connection.