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Basics

Genuine accessories

Use only Thuraya approved accessories for your phone.

 

•

Please be aware of dangers when using accessories which are not certified by Thuraya. 
Differing electrical specifications can damage your Thuraya X5-Touch and such 
accessories may void your device’s warranty and can be potentially harmful.

 

•

Only qualified personnel may install or repair this product.

 

•

Do not short-circuit the battery. Short-circuiting the terminals may damage the battery 
or the connecting object.

 

•

Do not expose to temperatures exceeding 90 degrees Celsius.

Caution

 

•

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

 

•

DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

 

•

USE ONLY THURAYA-APPROVED CHARGERS, BATTERIES, AND CABLES. UNAPPROVED 
CHARGERS OR CABLES CAN CAUSE THE BATTERY TO EXPLODE OR DAMAGE THE 
DEVICE.

 

•

CONNECTING THE CHARGER IMPROPERLY MAY CAUSE SERIOUS DAMAGE TO THE 
DEVICE. ANY DAMAGE CAUSED BY MISUSE IS NOT COVERED BY THE WARRANTY.

 

•

WHEN FLYING, MAKE SURE THE DEVICE IS TURNED OFF DURING TAKEOFF AND 
LANDING. AFTER TAKEOFF, YOU CAN USE THE DEVICE IN FLIGHT MODE IF ALLOWED 
BY AIRCRAFT PERSONNEL.

Содержание X5-Touch

Страница 1: ...User Guide Thuraya X5 Touch...

Страница 2: ...card microSD card Apps and features 34 Installing or uninstalling apps 35 Navigation 40 SOS 42 Tracking 47 Other apps Settings 48 Wi Fi 48 Bluetooth 48 NFC 49 Data services 57 Display 58 Software upd...

Страница 3: ...ess phones use are prohibited or when it may cause interference or danger SWITCH OFF IN HOSPITALS Follow any restrictions that are advised in a hospital Switch off the phone near medical equipment ROA...

Страница 4: ...the battery or the connecting object Do not expose to temperatures exceeding 90 degrees Celsius Caution RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDI...

Страница 5: ...the device in dusty or dirty areas Its moving parts and electronic components can be damaged Do not store the device in very hot areas High temperatures can shorten the life of the device and damage b...

Страница 6: ...e sure the following parts are assembled properly USB cover Battery cover Earphone jack cover Antenna jack cover If these parts are not attached properly it may cause water or dust ingress resulting i...

Страница 7: ...ies card Infosheet Optional accessory USB C adaptor If you want to use an external Micro USB charger You can purchase additional accessories from your local Thuraya retailer Make sure they are compati...

Страница 8: ...s Device layout and functions Power button LED indicator SAT antenna SOS button Mic Speaker USB jack type C Volume button Volume button Multi function button Front camera Earphone jack Light sensor Re...

Страница 9: ...tivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to th...

Страница 10: ...SIM2 Missed call Speakerphone Call muted SOS call Fax call New SMS or MMS SMS MMS not sent received USB cable inserted Icon Meaning Sending files Downloading files FM Radio Screen capture Battery leve...

Страница 11: ...eriods To save energy unplug the charger from the electric socket when not in use 1 Connect the USB C cable to the travel charger 2 Plug the cable into the device s USB C jack 3 Plug the travel charge...

Страница 12: ...g the charging power The device supports Qualcomm Quick Charge 3 0 To use Fast charging on your device connect it to a battery charger that supports Adaptive fast charging or Quick Charge 3 0 You cann...

Страница 13: ...or in both Nano SIM Nano SIM 1 2 SD SIM 1 SIM 2 Inserting the SIM card 1 Open the battery cover and remove the battery 2 Insert the SAT SIM card into the SIM1 slot with the gold colored contacts faci...

Страница 14: ...SIM card settings Activate your SAT SIM GSM SIM or both and customize the SIM card settings Turning SIM on and off By tapping the icon next to SAT and GSM the SAT SIM GSM SIM or both can be turned on...

Страница 15: ...GSM services and the Vodafone SIM card is used for SAT services This is especially useful if you have just one GSM SIM card and wish to use it sometimes for GSM services and other times for roaming i...

Страница 16: ...to the network When the Thuraya X5 Touch is powered on the phone will search for the network and acquire location information Upon successful registration to the network the phone will display the inf...

Страница 17: ...ellite signal icon in the notification bar the phone is yet to receive location information which is required for use in satellite mode Once Location update disappears and the flashing stops you will...

Страница 18: ...e recipient s number Tap to make a SAT call or tap to make a GSM call Throughout your X5 Touch items related to the SAT network are denoted in Blue and items related to the GSM network are denoted in...

Страница 19: ...arch for the contact and tap the icon to call them Make a call Choose whether to make a SAT call or a GSM call By ticking the checkbox Always use this for calls you can set it so that all future calls...

Страница 20: ...If a network is not yet set there will be no icon and the contact will be called according to your selection To change the current setting tap or and select the preferred option Using speed dial Assig...

Страница 21: ...ting a call When a call comes in hold and drag to the left of the large circle To reject an incoming call and send a message to the caller drag to the top of the large circle and select the message to...

Страница 22: ...mbers and even merge multiple ongoing calls into a conference call 1 During a call tap the icon and either enter a phone number or select a contact from your contact list The first call is automatical...

Страница 23: ...h a user in private All other calls are put on hold automatically To disconnect a particular user tap the icon You can include up to 6 users in the conference call by repeating steps 1 and 2 Satellite...

Страница 24: ...ur call screen will be outlined in Blue If you are in an active GSM call your call screen will be outlined in Green To swap between calls click on the phone number or contact name of the person you wi...

Страница 25: ...kerphone keep the Thuraya X5 Touch away from your ears Mute the microphone so that the other party cannot hear you Show or hide the keypad Record active call Hold the current call Dial a second call T...

Страница 26: ...Creating a new contact 1 Launch the Contacts app and tap then select a storage location 2 Enter the contact information Enter contact information Add an image Select a storage location Add more infor...

Страница 27: ...tacts app and tap Import export 2 Select the storage location to export contacts to 3 Tick contacts to export and tap OK Searching for contacts Launch the Contacts app Use one of the following search...

Страница 28: ...e Contacts app and tap Import export Share all contacts 2 Select contacts and tap OK 3 Select a sharing method Saving and sharing profile Save and share your profile information 1 Launch the Contacts...

Страница 29: ...ate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Merge contacts 2 Tick contacts and tap Deleting contacts 1 Launch the Contacts app 2 Touch and hold a contact i...

Страница 30: ...ITES Creating groups 1 Launch the Contacts app and tap GROUPS 2 Select a group and tap Edit and enter contact name to add members 3 Tap to save the group information To add groups tap Add Group and en...

Страница 31: ...ssage or tap to send a GSM message of characters of pages Add recipients from the contacts list Send GSM message Send SAT message Enter a message Attach files Choose sending format Add or Edit recipie...

Страница 32: ...icroSD card fully into the slot with the gold colored contacts facing downwards Before removing the microSD card make sure to unmount it first from the software settings or there is a risk of your dat...

Страница 33: ...hrough the File Manager After inserting a memory card into the Thuraya X5 Touch to explore its files go to File Manager SD card 1 Tap the File Manager 2 Tap the 3 Tap SD card The Thuraya X5 Touch supp...

Страница 34: ...talling apps In addition to the pre installed apps you can install apps from the Google Play Store or from other sources Once an app was installed it will appear on the homescreen of the phone Uninsta...

Страница 35: ...n information in various ways It supports GPS BeiDou and Glonass for maximum accuracy and flexibility To center the map to your current location tap on the center button You can create waypoints by ta...

Страница 36: ...nsor and shows the direction relative to the geographic cardinal directions where the red needle points northwards North corresponds to 0 and the angles increase clockwise where east is 90 degrees sou...

Страница 37: ...chosen intervals while moving The position logging data can be saved on the phone or PC according to your settings Open the log list tab to see the position logging data Tap on position logging butto...

Страница 38: ...one go to Navigation Waypoints and tap New By selecting Relative position you will be able to compare two waypoints When comparing two waypoints always the upper one will be the reference point and th...

Страница 39: ...the various navigation systems go to GNSS signal Find satellite To find the location of the nearest Thuraya satellite go to Find satellite Connect to PC To save the coordinates to a PC laptop go to Na...

Страница 40: ...g SOS messages every 3 minutes to every 24 hours Change the format in which your coordinates will be received Once SOS has been set up tap Home for enabling SOS Call and or SOS Message Once at least o...

Страница 41: ...rs GMS 7 Max 18 characters GMS 7 Message interval 3 minute to 24 hours Output format 1 DD ddddd 2 DD MM SS ss 3 DD MM SS 4 DD MM mm 5 MGRS 6 UTM 7 Google Maps You can activate SOS even when the X5 Tou...

Страница 42: ...ime intervals amount of distance moved or when moving inside or outside of a preset geofence Under Settings you can program up to 10 message recipients SMS and or email and you can choose the format i...

Страница 43: ...l be sent at preset time intervals Choose frequency of outgoing messages every 3 minutes to every 24 hours Output format 1 DD ddddd 2 DD MM SS ss 3 DD MM SS 4 DD MM mm 5 MGRS 6 UTM 7 Google Maps Up to...

Страница 44: ...be sent based on the distance the user has moved Choose distance interval for outgoing messages every 100m to every 10 000km Output format 1 DD ddddd 2 DD MM SS ss 3 DD MM SS 4 DD MM mm 5 MGRS 6 UTM 7...

Страница 45: ...geofence 3 points to 7 points Enter the coordinates in consecutive order to form a closed polygon The coordinates can be chosen directly on the map by tapping and holding on the desired position or th...

Страница 46: ...e g moving along the blue line no coordinates will be sent However if you are outside the geofence e g moving along the green line your coordinates will be sent as outgoing messages every 3 minutes un...

Страница 47: ...on outside the circle Calendar Manage your schedule by entering upcoming events or tasks in your planner Sound Recorder Make audio recordings or quick voice notes and save them to your phone FM Radio...

Страница 48: ...listed Your device is visible to other devices while the Bluetooth settings screen is open 2 Select a device to pair with The devices will be connected when the other device accepts the Bluetooth conn...

Страница 49: ...ya X5 Touch for your apps and messaging you have to activate the data service first Choose whether to use data via Thuraya GmPRS or terrestrial 4G 3G 2G on the phone 1 On the Settings screen tap SIM c...

Страница 50: ...est Thuraya X5 Touch driver package from the Thuraya website or the included USB 2 Run the setup file the required drivers will be installed 3 Connect the X5 Touch to a computer using a USB data cable...

Страница 51: ...for Thuraya GmPRS and terrestrial 4G 3G 2G which doesn t share bandwidth with the X5 Touch Step 1 Download the latest Thuraya X5 Touch driver package from the Thuraya website or the included USB Run...

Страница 52: ...hen the modem installation is completed press Finish For GSM 4G 3G 2G data Select or right click on Start and go to Control Panel Phone and Modem Go to the Modems tab select the Thuraya X5 Touch HS US...

Страница 53: ...nter connection name and press Connect Use the Internet via the newly created dial up connection For Windows 10 Right click on Start and select Control Panel Network and Internet Network and Sharing C...

Страница 54: ...een tap More tap Tethering Personal Hotspot and tap the Personal Hotspot switch to activate it 2 Tap Set up Personal Hotspot to configure the hotspot name and password Personal Hotspot can be used to...

Страница 55: ...ow to restrict data services and Wi Fi To choose which apps can use data services and Wi Fi or to restrict certain apps tap SIM cards tap Data management and tap or to control Internet access for SAT...

Страница 56: ...kground data go to Settings Mobile Data usage Data saver and tap the On switch to activate it Once activated apps will only use data if they are in the foreground You can set data usage limits in Sett...

Страница 57: ...en s brightness font size rotation settings and more Select a screen mode suitable for viewing movies or images or adjust the display colour to your preference Your Thuraya X5 Touch display can even b...

Страница 58: ...About phone Updates OTA update SD card update Another way to update your device s software is via SD card Please download the latest Thuraya X5 Touch firmware from the Thuraya website and save it in t...

Страница 59: ...5 Touch to 1 Open the Camera 2 Start Tracking Screen capture Press and hold the Volume Down button and the Power button simultaneously Captured screenshots will be saved in File manager Pictures Scree...

Страница 60: ...e is working when it is needed Test the satellite connection of your Thuraya phone regularly especially if you have not used it for some time dial the free number 11 11 2 in satellite mode from your T...

Страница 61: ...imes To unblock you must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the Thuraya SIM or GSM SIM card For more i...

Страница 62: ...atal error Try the following solutions If the problem is still not resolved contact a Thuraya Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn of...

Страница 63: ...unnecessary data such as cache or delete unused apps to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or f...

Страница 64: ...a reset The factory reset will restore the settings on the phone to be as it was when shipped Personal settings like contacts and messages will be deleted The PIN PUK codes have been lost or forgotten...

Страница 65: ...ive 24 hours a day Thuraya Voicemail Service 123 Access your voicemail and voicemail settings Prepaid main menu 150 Access the prepaid main menu to recharge and find out your phone number Prepaid acco...

Страница 66: ...e Thuraya Call Me Back Service 1755 Send a free notification to another person to call you back Send the number in the following format to 1755 destination phone number Twitter SMS Services 1888 Send...

Страница 67: ...ges Network Satellite LTE UMTS HSPA GSM OS Android 7 1 2 Nougat Chipset Qualcomm Snapdragon 625 MSM8953 processor CPU Octa core 2 0 GHz ARM Cortex A53 Memory Internal 16 GB 2 GB RAM External Up to 32...

Страница 68: ...y bands The actual SAR level of an operating device can be below the maximum value because the device is designed to use only the power required to reach the network That amount changes depending on a...

Страница 69: ...date of purchase Reconditioned replacement components parts units or materials may be used if the Product is repaired or replaced Costs incurred in the removal de installation or reinstallation of the...

Страница 70: ...SE PRICE OF THE PRODUCT LESS REASONABLE AMOUNT FOR USE AND WEAR OR FOR ANY INCIDENTAL SPECIAL PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER OR FOR ANY DELAYS LOSS OF USE TIME PROFITS REVE...

Страница 71: ...of electromagnetic fields which are in force in the countries listed in the Appendix A of the warranty service program for the Product at the moment this Limited Warranty is issued In addition the Pro...

Страница 72: ...ommunications Company Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi and the Wi Fi logo are registered trademarks of the Wi Fi Alliance All other trademarks and copyrights ar...

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