Red Light.
(Number of
flashes)
Problem.
How do I fix it?
1
No connection to
your broadband
router.
Check the connection between your fixed line
broadband router and your Home Signal box.
2
No internet
connection.
Check that the broadband router is turned on
and connected to the internet.
3
Signal
interference
problem.
Try placing your Home Signal box in a
different place at least 1m away from other
devices (like your broadband router).
4
Overheating.
Put your Home Signal box in a position with
plenty of space and good airflow.
Constantly
on
(no flashing)
Ethernet cable
problem.
Check to make sure that the Ethernet cable
is correctly inserted into the Home Signal box
and your home broadband router.
What does the green light mean?
Flashing quickly
Connecting to our network.
Flashing slowly
Connected to our network and using data.
Constantly on
Connected to our network but not using any data.
12
98748-01 (11728) Home Signal Quick Start aw12.indd 12
05/03/2012 14:32
