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Chapter 5: Troubleshooting
68
Troubleshooting guide
The below table provides information on some of the problems that might
occur, including possible causes and remedies to solve the problems.
Problem
Possible Cause
Remedy
The handset is
not responding
to any keys
pressed.
An error occurred
in the software.
Press and hold the on-hook key
for at least 10 seconds to cause a
hardware reset of the handset.
No connection
to the BGAN
network.
The PIN code has
not been entered
in the BGAN
terminal,
There is an error in
the BGAN terminal
or the BGAN
network.
Enter the menu system of the
handset and select
BGAN > Enter
PIN code
. For information on how
to enter the PIN, see Establishing
a connection using BGAN
terminal on page 12.
See the manuals for the BGAN
terminal for information on how
to troubleshoot errors.
The handset
shows “SIP
fault”
No SIP profile is
selected, the
selected SIP profile
is invalid, or the
user name or
password is
wrong.
Enter the menu system and select
SIP
to see the selected profile.
Change the profile or select
another profile if necessary. For
further information, see SIP on
page 48.
Содержание TT-3670A
Страница 1: ...Thrane IP Handset USER MANUAL ...
Страница 2: ...Thrane Thrane A S IP Handset User Manual Document number 98 126059 B Release date December 13 2007 ...
Страница 7: ...vi ...
Страница 11: ...Table of Contents x ...
Страница 15: ...Chapter 1 Introduction 4 ...
Страница 65: ...Chapter 3 Operating the IP Handset 54 What s next ...
Страница 89: ...Glossary 78 ...
Страница 93: ...Index 82 ...