Thrane&Thrane SAILOR 6249, Руководство по установке

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Warranty and returning units for repair
4-4 Chapter 4: Service & maintenance 98-133942-
A
4.4 Warranty and returning units for repair
Should your Thrane & Thrane product fail, please contact your dealer or installer, or
the nearest Thrane & Thrane partner. You will find the partner details on
thrane.com
where you also find the Thrane & Thrane Self Service Center web-portal, which may
help you solving the problem.
Your dealer, installer or Thrane & Thrane partner will assist you whether the need is
user training, technical support, arranging on-site repair or sending the product for
repair.
Your dealer, installer or Thrane & Thrane partner will also take care of any warranty
issue.
4.4.1 Repacking for shipment
Should you need to send the product for repair, please read the below information
before packing the product.
The shipping carton has been carefully designed to protect the SAILOR 6249 VHF
Survival Craft and its accessories during shipment. This carton and its associated
packing material should be used when repacking for shipment. Attach a tag indicating
the type of service required, return address, part number and full serial number. Mark
the carton FRAGILE to ensure careful handling.
If the original shipping carton is not available, the following general instructions
should be used for repacking with commercially available material.
1. Wrap the defective unit in heavy paper or plastic. Attach a tag indicating the type of
service required, return address, part number and full serial number.
2. Use a strong shipping container, e.g. a double walled carton.
3. Protect the front- and rear panel with cardboard and insert a layer of shock-
absorbing material between all surfaces of the equipment and the sides of the
container.
4. Seal the shipping container securely.
5. Mark the shipping container FRAGILE to ensure careful handling.
Failure to do so may invalidate the warranty.
Note
Correct shipment is the customer’s own responsibility.