THORLABS LCC25, Руководство по эксплуатации

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Liquid Crystal Controller
18828-D02 Rev F, Sept 23, 2011 Page 16 www.thorlabs.com
Part 6. Warranty Information
General Product Warranty
Thorlabs warrants that all products sold will be free from defects in material and
workmanship, and will conform to the published specifications under normal use and
service when correctly installed and maintained.
Opto-Mechanics
Lifetime Warranty: Thorlabs offers a lifetime warranty on all opto-mechanical components.
Thorlabs will repair or replace any opto-mechanical product which after evaluation has
failed to perform in the above conditions.
Optical Tables and Breadboards
Lifetime Warranty: We provide a lifetime guarantee that all of our passively damped optical
tables and breadboards will meet all originally stated performance specifications under
normal use and proper handling. We additionally guarantee that all our table tops and
breadboards, both active and passive, will be free from defects in workmanship, including
de-lamination of the skins under normal use and handling.
Lasers and Imaging Systems
Thorlabs offers a one year warranty on all lasers and imaging systems, with the exceptions
of laser diodes. Some products are warranted for the number of hours specified in the
operating manual of each laser.
Opto-Electronics, Control Electronics, Optics, and Nano-Positioning Product Lines
Thorlabs offers a two year warranty on the above mentioned product lines, provided normal
use and maintenance of the products and when properly handled and correctly installed.
Thorlabs shall repair or replace any defective or nonconforming product as detailed above.
We ask that buyer contact Thorlabs for a Return Material Authorization number (RMA #)
from our Customer Service/Returns department in order to most efficiently process the
return and/or repair.
Products returned for repair that are not covered under warranty, a Thorlabs standard repair
charge shall be applicable in addition to all shipping expenses. This repair charge will be
quoted to the customer before the work is performed.
Warranty Exclusions
The stated warranty does not apply to Products which are (a) specials, modifications, or
customized items (including custom patch cables) meeting the specifications you provide;
(b) ESD sensitive items whose static protection packaging has been opened; (c) items
repaired, modified or altered by any party other than Thorlabs; (d) items used in conjunction
with equipment not provided by, or acknowledged as compatible by, Thorlabs; (e) subjected
to unusual physical, thermal, or electrical stress; (f) damaged due to improper installation,
misuse, abuse, or storage; (g) damaged due to accident or negligence in use, storage,
transportation or handling.