Troubleshooting
Pro8000 system / page
68
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The PRO8 enters remote mode with the first RS232 command, but does not
respond further
&
Do you have selected the corresponding baud rate?
♦
Either change the baud rate in the PRO8 setup menu or in your application
program.
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The key “LOCAL” on the PRO8000/800 keypad is not working
&
Your remote control computer may have send a “LLO” (local lockout)
message. The “LOCAL” key is then deactivated. To enter local mode again,
your PC must send a “GTL” (go to local) message. The deactivation of the
“LOCAL” key remains until you turn off your PRO8000 (-4) / PRO800 system.
'
Displayed measured values seem to react only very slowly
&
Adjust the over sampling rate (OSR) in the setup menu to a lower value.
If you don’t find the error source by means of the trouble shooting list or if more
modules work erratic please first connect the
Thorlabs GmbH-Hotline
before
sending the whole PRO8000 (-4) / PRO800 system
for checkup and repair to
Thorlabs
-Germany.
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(refer to section 6.4, “Addresses“ on page 79.
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