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Troubleshooting

Problem

Possible cause

Solution

Detergent dispenser
will not shut

Improper operation of the detergent cover

Add the detergent and rinse aid as indicated by

the manual

Water remains in the

dishwasher

Previous cycle has not finished or

has been

interrupted

Select the proper cycle as introduced by the

manual

Drain is clogged

Check the air gap if you have

Make sure the disposer is empty if the

dishwasher is connected to the disposer

Dishwasher does not

drain properly

Drain hose is kinked

Make sure the drain hose is properly connected

to the sink

Suds in the tub

Improper detergent is used

Make sure to use only the automatic dishwasher

detergent

Excessive suds caused by using the improper
detergent

Make sure to use only the automatic

dishwasher detergent

Dishwasher leaks

Dishwasher is not level

Leveling the dishwasher

(

see the installation

manual

)

Black or gray marks
on dishes

Aluminum utensils have rubbed against dishes

Chose a higher cycle

Make sure the inlet water is no less than 120

℉

Coffee and tea soil

Using a spot cleaner to remove the soil

Stained tub interior

Reddish stain

Some tomato food will cause this

use of the

rinse only cycle right after loading this will
decrease the staining

Detergent cup opening

Drain pump sound

This is normal

Noises

A hard object has entered the wash module

When

the object is ground up the

sound should stop

If the noise persists after a complete cycle

call for service

Water valve is turn off

Check if the water valve is turn on

Dishwasher won

fill

Door latch may not be properly seated

Make sure the door is closed

When some malfunctions come on, the appliance will display error codes to warn you:

Overflow.

Longer inlet time.

Faucets is not opened, or water intake is
restricted,or water pressure is too low.

Some element of dishwasher leaks .

Open circuit or break of distributary valve.

Failure of orientation of distributary valve.

Keep touching a button more than 30 seconds.

Water or something on the button.

If overflow occurs, turn off the main water supply before calling a service.
If there is water in the base pan because of an overfill or small leak,
the water should be removed before restarting the dishwasher.

Содержание HDW2401BS

Страница 1: ...washer Use Care Manual Table of Contents Important Safety Instructions 2 Features of your new dishwasher 3 4 Operating Instructions 5 8 Preparing and loading dishes 9 13 Care cleaning 14 16 Troubleshooting 17 18 1 HDW2401SS HDW2401BS ...

Страница 2: ...shwasher drains into a food disposer make suredisposer is completely empty before running dishwasher Do not tamper with control Do not operate your dishwasher unless all enclosure panels are in the properly place Do not touch the heating element during or immediately after use especially if the sanitize option has been selected Do not let children abuse sit or stand on door or racks of a dishwashe...

Страница 3: ...ked 94lb 42 5kg 120volts 60Hz Wash motor 50W Heater 840W 20 120 psi 138 828kPa 2 Upper Spray Arm 3 Middle Spray Arm 4 Low Spray Arm 5 Heating Element 6 Bottom Rack 7 Detergent Dispenser 8 Rinse Aid Dispenser 9 Tub Gasket 10 Cup Shelf 11 Adjustable Upper Rack 12 13 Silverware Basket 3 1 4 3 5 7 6 1 8 9 2 1 Top light 10 11 12 13 Vortex wash arm Located on the left side of tub ...

Страница 4: ...ed to accommodate loading taller dishes in either rack The Upper Rack clearance height H1 goes from 8 to 10 The Bottom Rack clearance height H2 is 11 to 13 Smart Wash System Your dishwasher has Smart Wash System a partial load of lightly soiled dishes is placed in the unit a wash cycle similar to a short wash will automatically be performed When a full load of heavily soiled dishes is placed in th...

Страница 5: ...ntil water is hot Turn water off 8 To start press pad NOTE The dishwasher is programmed to remember your last cycle so you do not have to reset each start the dishwasher using the same cycle and options selected on the previous wash just press the Start Cancel pad Wash Cycle Selections Cycle times are approximate and will vary with options water is necessary to activate dishwasher detergent and me...

Страница 6: ...n the dishwasher will exchange the air every 6 hours to keep the air in the dishwasher fresh 8 Steam wash For use withheavily soiled items this STEAM option adds 30 minutes t time o the cycle The option is available with the cycles of POTS PANS and Normal wash After the function is selected and the corresponding indicator light will turn on 10 Votex wash Use this option when you want to wash pots ...

Страница 7: ...illuminated Cycle progress indicator Located on ride side of the front of the dishwasher these lights indicate how far along is the current wash cycle while the dishwasher is running 1 2 3 1 2 3 This information covers several different models Your dishwasher may not have all the cycles and options described This built in dishwasher s function control and cycle selections will be void when dishwas...

Страница 8: ...ional water fills are needed or if water fills can be deleted Error indication In certain situations which are critical to the machines function and safe operation the control shall shut down and indicate an error code Er SeeError Codes on page 18 If Er codes are the dealer or will be able to provide assistance in the problem and or locate an authorized service technician if needed Cycle Chart 8 P...

Страница 9: ... filtered wash system will remove the remaining food particles Burned on foods shouldbe loosened before loading Empty liquids from glasses and cups Foods such as mustard mayonnaise vinegar lemon juice and tomato based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time Unless the dishwasher is to be opertated at once itis best to rinse off t...

Страница 10: ...rack space willallow you to load maximum 13 inch items Large items should be placed along the edge so they do not interfere with the middle spray arm rotation and make sure theynot prevent the detergentdispenser from opening Large items should be turned so that the inside faces downward and make sure these items do not interfere with the lower spray arm rotation The fold down tines in the bottom r...

Страница 11: ...rinse aid dispenser Rinse aid greatly improves drying and reduces water spots and filming Without rinse aid your dishes and dishwasher interior will have excessive moisture The Heated Dry option will not perform as well without rinse aid The rinse aid dispenser located next to the Detergent cup automatically releases a measured amount of rinse aid during the last rinse If spotting and poor drying ...

Страница 12: ...y one month try to keep it full but do not over fill 1 Open the door turn the dispenser cap to left and lift it out 3 You can adjust the amount of the rinse aid released during the rinse operation the greater number indicates the larger amount of rinse aid released 2 Add rinse agent until the indicator point to max 4 Replace the dispenser cap Filling the detergent dispenser 1 Push the dispenser co...

Страница 13: ...Water Over12 Grains Auto wash Pots wash Normal wash 2 Teaspoons MainWash Cup Full 5 Teaspoons MainWash Cup fill to line above R egular 8 Teaspoons MainWash Cup Completely Full Each Cup Completely Full WaterSoftener Recommended Quick wash China crystal 2 Teaspoons Main Wash Full 5 Teaspoons MainWash Cup fill to line above R egular 8 Teaspoons MainWash Cup completely full Main Wash Cup Completely Fu...

Страница 14: ... Stainless Steel it will not rust or corrode if the dishwasher should be scratched or dented Clean the spots on the steel inner door and tub with a damp nonabrasive cloth Clean the Cylinder Filter The Cylinder Filter is designed to collect some big items such as broken glass bones and pits The Cylinder Filter needs to be cleaned to maximize wash performance Remove the bottom rack rotate the cylind...

Страница 15: ...the Cylinder Filter and remove the Fine Filter from the dishwasher tub bottom To remove the Fine Filter you must first remove the bottom spray arm as shown below Flush the Fine Filter by holding it under running water and replace 15 ...

Страница 16: ...the plastic cap and clean with a toothpick Protect against freezing Your dishwasher should be protected from freezing properly if it was left in an unheated place Havea qualified person do the following To Disconnect Service 1 Turn off electrical power to the dishwasher at the supply source by moving fuses or tripping circuit breaker 2 Turn off the water supply 3 Place a pan under the inlet valve ...

Страница 17: ...t water supply Try not use your dishwasher when hot water is being used elsewhere in the house Dishes are loaded too close together improper use of detergent Load the dishes again as the manual introduced Add detergent depending on the water hardness and the cycle you chose Use fresh detergent The selected cycle is not suitable for food soil condition Choose anther cycle for longer washing time Di...

Страница 18: ...ess than 120 Coffee and tea soil Using a spot cleaner to remove the soil Stained tub interior Reddish stain Some tomato food will cause this use of the rinse only cycle right after loading this will decrease the staining Detergent cup opening Drain pump sound This is normal Noises A hard object has entered the wash module When the object is ground up the sound should stop If the noise persists aft...

Страница 19: ... Agency during normal working hours For a Service Agency nearest you please call 877 288 8099 Thor Group will not pay for This limited warranty does not cover 1 Service to instruct you on how to use your dishwasher to correct house wiring replace or repair house fuses service to correct the installation of your dishwasher 2 Repairs when your dishwasher is used for other than normal single family h...

Страница 20: ...s to remote areas including Hawaii Alaska and Canada 11 Damages to the finish of appliance or home incurred during installation including but not limited to floors cabinets walls etc 12 Damages caused by services performed by unauthorized service companies use of parts other than genuine Thor parts or parts obtained from persons other than authorized service companies or external causes such as ab...

Страница 21: ...ovide proof of purchase and installation date for in warranty service Online Warranty Registration You can register to activate your product warranty online to receive full benefit of Thor Group warranty service at at www thorkitchen com registration page Please rest assured that under no conditions will Thor Kitchen sell your name or any of the information your provide to us We are very grateful ...

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