12
PROBLEMS WITH YOUR APPLIANCE?
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
Appliance does not operate.
Not plugged in.
The appliance is turned off.
The circuit breaker tripped or a blown fuse.
Appliance is not cold enough.
Check the temperature control setting.
External environment may require a higher
setting.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Turns on and off frequently.
The room temperature is hotter than normal.
A large amount of contents has been added to
the unit.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The light does not work.
Not plugged in.
The circuit breaker tripped or a blown fuse.
The light button is “OFF”.
Vibrations.
Check to assure that the appliance is level.
The appliance seems to make too much noise.
The rattling noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling
sounds caused by the flow of refrigerant in your
appliance.
Contraction and expansion of the inside walls
may cause popping and crackling noises.
The appliance is not level.
The door will not close properly.
The appliance is not level.
The gasket is dirty.
The shelves are out of position.
Display flashes Error message “E0”
Connection failure – there is a wire or component
that is not connected correctly.
Contact our customer service at 877-288-8099
(THORKITCHEN Wine Cooler).
Display flashes Error message “E1”
Temperature sensor failure.
Contact our customer service at 877-288-
8099 (THORKITCHEN Wine Cooler).
Display flashes Error message “E2”
Defrost sensor (Coil Sensor) failure.
Contact our customer service at 877-288-
8099 (THORKITCHEN Wine Cooler).
