Problem
Possible Cause
What To Do
Oven does not work or
appears not to work.
Plug on range is not completely inserted in
the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
See Oven
Control
section.
“Crackling” or “popping”
sound.
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Your range cycles the heating elements by
turning relays on and off to maintain the
oven temperature.
This is normal.
Oven door is crooked.
The door is out of position.
Because the oven door is removable, it sometimes gets out of
position during installation. To straighten the door, re-install the
door. See the
Oven Door Section
Oven light does not work.
Light bulb is loose or defective.
Tighten or replace bulb.
Pad operating light is broken.
Call for service.
Excessive smoking during
broiling.
Food too close to burner element.
Lower the rack position of the food.
DOOR LOCK light is on
when you want to cook.
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Allow the oven to cool.
Troubleshooting tips ...
Before you schedule service
Why is my range making a
"clicking" noise when using
my oven?
Oven or cooktop will not stay
set.
Function error.
Disconnect all power for at least 30 seconds and then
reconnect power. If repeating,
call for service.
“Burning” or “oily” odor
emitting from the vent.
This is normal in a new oven and will
disappear in time.
To speed the process,
manual clean the oven for multiple
times.
Strong odor.
An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
This is temporary and will go away after several uses
.
Fan noise.
A convection fan may automatically turn on
and off.
This is normal. The fan is designed to operate intermittently to
maximize cooking evenness. The convection fan will operate
during preheat of the bake cycle. The fan will turn off after the
oven is heated to the set temperature. This is normal.
A cooling fan may automatically turn on
and off.
This is normal. The cooling fan will turn off and on to cool
internal parts. It may run after the oven is turned off.
My oven door glass appears
to be "tinted" or have a
"rainbow" color. Is this
defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
This is normal. Under certain light or angles, you may see this
tint or rainbow color.
Sometimes the oven takes
longer to preheat to the same
temperature.
Cookware or food in oven.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven.
Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
Oven racks are difficult to
slide.
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and
wipe the edges of the oven racks with the paper towel. Do not
spray
with
lubricant sprays.
Steam from the vent.
When using the ovens, it is normal to see
steam coming out of the oven vents. As the
number of racks or amount of food being
cooked increases, the amount of visible
steam will increase.
This is normal.
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