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E-DOC-CTC-20080624-0009 v0.2

Support

7.3

General THOMSON TG185n Troubleshooting

THOMSON TG185n does not work

If none of the LEDs light up, make sure that:

The THOMSON TG185n is plugged into a power socket outlet.

You are using the correct power supply for your THOMSON TG185n device.

The THOMSON TG185n is turned on via the push button or rocker switch on the back panel.

THOMSON TG185n unreachable

If your THOMSON TG185n cannot be reached due to misconfiguration, you might consider a hardware reset
to factory defaults as described in

“7.4 Reset to Factory Defaults” on page 52

The power requirements for your THOMSON TG185n are clearly indicated on the identification
label on the bottom of the THOMSON TG185n. Only use the power adaptor supplied with your
THOMSON TG185n.

Содержание TG185n

Страница 1: ...Setup and User Guide THOMSON TG185n Ethernet to WiFi Convertor Wireless n Repeater...

Страница 2: ......

Страница 3: ...THOMSON TG185n Setup and User Guide...

Страница 4: ...marks of the Wi Fi Alliance Wi Fi CERTIFIED Wi Fi ZONE Wi Fi Protected Access Wi Fi Multimedia Wi Fi Protected Setup WPA WPA2 and their respective logos are trade marks of the Wi Fi Alliance UPnP is a...

Страница 5: ...ing WPA 2 PSK Encryption 17 3 4 2 Configuring WPA Encryption 18 3 4 3 Configuring WEP Encryption 19 4 The THOMSON TG185n as Wireless Repeater 21 4 1 Automatic Configuration Via WPS 22 4 1 1 Push Butto...

Страница 6: ...4 7 1 1 Assigning a Static IP Address On Windows Vista 45 7 1 2 Assigning a Static IP Address On Windows XP 46 7 1 3 Assigning a Static IP Address On Mac OS X 47 7 2 Restoring the IP Settings of Your...

Страница 7: ...nt content related word Example To enter the network you must authenticate yourself Sample text indicates a GUI element commands on menus and buttons dialog box elements file names paths and folders E...

Страница 8: ...E DOC CTC 20080624 0009 v0 2 2 About this Setup and User Guide...

Страница 9: ...supports the following wireless standards THOMSON TG185n Modes You can use the THOMSON TG185n as Wireless Access Point Wireless Repeater Wireless Client Wireless Access Point Use this mode if you are...

Страница 10: ...1 Introduction Wireless Repeater Use this mode to extend the coverage of an existing wireless network Wireless Client Use this mode to connect a wired Ethernet device for example a laptop a gaming con...

Страница 11: ...ocket 3 Plug one end of the Ethernet cable into the Ethernet port of your THOMSON TG185n 4 Plug the other end of the Ethernet cable in the Ethernet port on your computer Configure the THOMSON TG185n I...

Страница 12: ...E DOC CTC 20080624 0009 v0 2 6 2 Installation...

Страница 13: ...s Point Usage Use this mode if you are using a wired network and you now want to be able to access your network wirelessly In this chapter Topic Page Configuring The THOMSON TG185n As Access Point 8 C...

Страница 14: ...ows 1 On the back panel of your THOMSON TG185n move the switch to the access point position 2 After a few seconds the Access Point LED will turn green Assign a static IP address to your computer The I...

Страница 15: ...e the IP address for your THOMSON TG185n yourself Use the DHCP client protocol to automatically get the IP address for this device if you want your Internet gateway to assign an IP address to your THO...

Страница 16: ...can do this Automatically via WPS For more information see 3 2 Connecting a Wireless Client via WPS on page 11 Manually entering these settings on the configuration utility of your wireless clients e...

Страница 17: ...N TG185n supports the following options Push Button Configuration PBC This is the easiest way to connect your wireless client You have to push a button both on the THOMSON TG185n and the wireless clie...

Страница 18: ...TG185n is now searching for wireless clients that are in registration mode You now have two minutes to start WPS on your wireless client 3 Start WPS on your wireless client and choose Push Button Con...

Страница 19: ...can find the PIN code in the WPS Pin box Enter the THOMSON TG185n s PIN code in the client utility Proceed as follows 1 Open the configuration utility of your wireless client 2 Start WPS on your wirel...

Страница 20: ...121n Wireless Client Utility you will see the following screen 3 Write down the PIN code generated by the configuration utility Enter your wireless client s PIN code in the THOMSON TG185n web interfac...

Страница 21: ...computers is already connected to your network 1 Open your web browser and browse to http 192 168 1 13 2 The THOMSON TG185n Web Interface appears On the Basic Setting menu click Wireless Setting 3 Th...

Страница 22: ...on the of the encryption types for home and small office environment For home or small office environment WPA 2 PSK Encryption The wireless data is being encrypted with a user defined key Wireless cl...

Страница 23: ...pport WPA2 PSK will use WPA2 PSK the others will use WPA PSK WPA PSK If none of your wireless clients support WPA2 PSK choose this option 2 In the Pre Shared Key box type a pass phrase also known as P...

Страница 24: ...is the most secure version but not all wireless clients already support it Before you select this version make sure that all of your wireless clients support it WPA AUTO If not all of your wireless cl...

Страница 25: ...alphanumeric characters WEP64 Hex if you want to use a key consisting of 10 hexadecimal characters characters from 0 to 9 and from A to F WEP128 ASCII if you want to use a key consisting of 13 alphanu...

Страница 26: ...E DOC CTC 20080624 0009 v0 2 20 3 The THOMSON TG185n as Wireless Access Point...

Страница 27: ...s point or a built in wireless access point for example your Internet Gateway may be equipped with a wireless access point In the following pages we will just refer to it as your access point Configur...

Страница 28: ...85n to you access point The THOMSON TG185n supports the following options to do this Push Button Configuration PBC This is the easiest way to connect your access point You have to push a button both o...

Страница 29: ...he documentation of your access point 2 Shortly press the WPS button on your THOMSON TG185n 3 The WPS button LED starts blinking green 4 The WPS button LED will turn solid green when the configuration...

Страница 30: ...185n Web Interface 1 Open your web browser and browse to http 192 168 1 11 2 On the Basic Setting menu click Wireless Setting 3 You can find the PIN code in the WPS Pin box Enter the THOMSON TG185n s...

Страница 31: ...ss point You may find this PIN code On a label on the housing On the configuration utility or web interface Enter your access point s PIN code in the THOMSON TG185n web interface Proceed as follows 1...

Страница 32: ...ional Switch the THOMSON TG185n to repeater mode Proceed as follows 1 On the back panel of your THOMSON TG185n move the switch to the repeater position 2 After a few seconds the Repeater LED will turn...

Страница 33: ...ou can configure the IP address of your THOMSON TG185n Select Assign static IP address to this device if you want to choose the IP address for your THOMSON TG185n yourself Use the DHCP client protocol...

Страница 34: ...E DOC CTC 20080624 0009 v0 2 28 4 The THOMSON TG185n as Wireless Repeater...

Страница 35: ...access point or a built in wireless access point for example your Internet Gateway may be equipped with a wireless access point In the following pages we will just refer to it as your access point Def...

Страница 36: ...e the switch to the client position 2 After a few seconds the Client LED will turn green 3 Configure the THOMSON TG185n with the wireless settings of your access point The THOMSON TG185n supports the...

Страница 37: ...THOMSON TG185n is now searching for wireless clients that are in registration mode You now have two minutes to start WPS on your wireless client 3 Start WPS on your wireless client and choose Push But...

Страница 38: ...r access point 2 Start WPS and choose generate a PIN code or enter a PIN code into your wireless client 3 Write down the PIN code Enter the PIN code in the THOMSON TG185n web interface Proceed as foll...

Страница 39: ...a few seconds the Client LED will turn green Assign a static IP address to your computer The IP address must be between 192 168 1 14 and 192 168 1 252 The subnet mask must be 255 255 255 0 For more i...

Страница 40: ...P address to your THOMSON TG185n In this case you do not have to provide an IP address IP Subnet Mask and Gateway IP Address 3 In the IP address box type an IP address that is in the same range as you...

Страница 41: ...CTC 20080624 0009 v0 2 35 6 THOMSON TG185n Basics 6 THOMSON TG185n Basics In this chapter Topic Page THOMSON TG185n LED Behaviour 36 THOMSON TG185n Web Interface 40 Saving Restoring Your Configuratio...

Страница 42: ...E DOC CTC 20080624 0009 v0 2 36 6 THOMSON TG185n Basics 6 1 THOMSON TG185n LED Behaviour Content This chapter describes the behaviour of Status LEDs WPS Button LED Ethernet LEDs...

Страница 43: ...ore information see THOMSON TG185n Modes on page 3 Client LED When the LED is solid green the THOMSON TG185n is in Wireless Client mode For more information see THOMSON TG185n Modes on page 3 Repeater...

Страница 44: ...PS Button LED Introduction The WPS button allows you to connect the THOMSON TG185n with other wireless devices WPS LED Colour State Description green Solid On Client successfully registered via WPS Bl...

Страница 45: ...cs 6 1 3 Ethernet LEDs Ethernet LED On the right of the Ethernet port you can find a LED indicating the link integrity or activity LED Status Description Off No connection on this port Solid on Ethern...

Страница 46: ...tp 192 168 1 11 Wireless Client mode browse to http 192 168 1 11 Repeater mode browse to http 192 168 1 11 3 The THOMSON TG185n Web Interface appears 4 You can now browse through all configurable item...

Страница 47: ...ick Configuration Save and Restore 3 Under Save Configuration click Save to file 4 The THOMSON TG185n prompts you to save your file 5 Save your file to a location of your choice Restoring your configu...

Страница 48: ...E DOC CTC 20080624 0009 v0 2 42 6 THOMSON TG185n Basics...

Страница 49: ...ON TG185n If the suggestions do not resolve the problem look at the support pages on http www thomson broadband com or contact your service provider Topics This chapter describes the following topics...

Страница 50: ...HCP server This server can be integrated in your Internet gateway or located on the Internet But since your THOMSON TG185n is currently not connected to either of these we will have to manually assign...

Страница 51: ...click Properties If Windows prompts you for your permission click Continue 5 The Local Area Connection Properties window appears In the This connection uses following items list select Internet Proto...

Страница 52: ...k Local Area Connection and click Properties 4 The Local Area Connection Properties window appears In the This connection uses following items list select Internet Protocol TCP IP and click Properties...

Страница 53: ...le menu click System Preferences 2 Under Internet Network click Network 3 Select Built in Ethernet and click Configure 4 In the Configure IPv4 list select Manually 5 In the IP Address box type an IP a...

Страница 54: ...cribed in 7 2 Restoring the IP Settings of Your Computer on page 48 but select Obtain an IP address automatically instead of Use the following IP address Mac OS X Use the same procedure as described i...

Страница 55: ...The THOMSON TG185n is turned on via the push button or rocker switch on the back panel THOMSON TG185n unreachable If your THOMSON TG185n cannot be reached due to misconfiguration you might consider a...

Страница 56: ...eshooting Ethernet LED does not light up Make sure that The Ethernet cable is securely connected to the Ethernet port on your THOMSON TG185n and your computer You are using the correct cable type for...

Страница 57: ...s low try repositioning the THOMSON TG185n or directing the THOMSON TG185n s antenna s for optimal performance Make sure that the wireless client adapter is enabled message like radio on Poor Wireless...

Страница 58: ...after the reset a reconfiguration of your THOMSON TG185n will be needed Methods You can choose between Software Reset Hardware Reset Software Reset Proceed as follows 1 Browse to the THOMSON TG185n We...

Страница 59: ......

Страница 61: ...ridad y avisos sobre regulaciones Lea este documento antes de proceder a la instalaci n 15 PT Regras de seguran a e avisos de regulamenta o Leia este documento antes de iniciar a instala io 19 IT Prec...

Страница 62: ...onics Engineers Is Wi Fi CERTIFIED as defined by the Wi Fi Alliance Directive Unless express and prior approval by THOMSON in writing you may not Disassemble de compile reverse engineer trace or other...

Страница 63: ...nstructions Climatic conditions This product Is intended for in house stationary desktop use the maximum ambient temperature may not exceed 40 C 104 F Must not be mounted in a location exposed to dire...

Страница 64: ...ngerous voltages Incorrect reassembly could cause electric shock if the appliance is subsequently used If service or repair work is required take it to a qualified service dealer Damage requiring serv...

Страница 65: ...pped with a wireless transceiver it is restricted to indoor use only it complies with the basic restrictions and limits as defined in the European Council Recommendation 1999 519 EC on the limitation...

Страница 66: ...nstruction as documented in this manual This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or oper...

Страница 67: ...FIED comme d fini par la Wi Fi Alliance Directive Sauf accord crit expr s et pr alable de THOMSON vous ne pouvez pas D monter d compiler effectuer des tudes techniques inverses examiner ou analyser de...

Страница 68: ...ivons Consignes de s curit conditions climatiques Ce produit Est destin tre utilis sur un bureau int rieur stable la temp rature ambiante ne peut d passer 40 C 104 F Ne peut tre mont un emplacement ex...

Страница 69: ...uer le risque de d charge lectrique ne d montez pas le produit Aucune de ses pi ces internes ne peut tre remplac e par un non professionnel il n y a d s lors pas de raison de l ouvrir L ouverture ou l...

Страница 70: ...enne D claration de conformit pour la Communaut europ enne Par la pr sente THOMSON d clare que ce produit est conforme aux principales exigences et autres dispositions applicables de la directive 1999...

Страница 71: ...t gem der Wi Fi Alliance Wi Fi CERTIFIED ist Betriebsanleitung Sofern nicht ausdr cklich und eindeutig in schriftlicher Form von THOMSON erlaubt ist es nicht gestattet das Ger t zu demontieren den Inh...

Страница 72: ...erheitshinweise Klimatische Bedingungen Dieses Produkt Ist f r den station ren Einsatz in Innenraumumgebungen B ro vorgesehen wobei die maximale Umgebungstemperatur 40 C nicht bersteigen darf Darf kei...

Страница 73: ...auseinandernehmen Keines der inneren Teile kann vom Benutzer ausgetauscht werden daher besteht keine Veranlassung das Ger t zu ffnen Beim ffnen des Ger ts oder Entfernen der Abdeckungen k nnen Sie si...

Страница 74: ...af r verantwortlich Interferenzen zu beseitigen die durch nicht genehmigte nderungen Hinzuf gungen oder Entfernungen am Ger t entstanden sind THOMSON und die autorisierten H ndler oder Anbieter berneh...

Страница 75: ...EEE Institute of Electrical and Electronics Engineers Tenga la certificaci n Wi Fi CERTIFIED tal y como la define Wi Fi Alliance Directiva A menos que disponga de la previa aprobaci n expresa por escr...

Страница 76: ...Est dise ado para un uso en escritorio est tico y en interiores la temperatura ambiente m xima no puede ser superior a 40 C No deber montarse en una ubicaci n expuesta a radiaci n solar o t rmica dir...

Страница 77: ...t cnico para reducir el riesgo de descarga el ctrica no desmonte este producto Ninguno de los componentes internos puede ser sustituido por el usuario por tanto no existe raz n alguna para acceder al...

Страница 78: ...e las interferencias causadas por esa modificaci n sustituci n o conexi n no autorizada ser n responsabilidad del usuario THOMSON y sus distribuidores autorizados no son responsables de los da os o in...

Страница 79: ...pelo Institute of Electrical and Electronics Engineers seja Wi Fi CERTIFIED como definido pela Wi Fi Alliance Directriz A menos que tenha o consentimento expl cito e pr vio por escrito da THOMSON n o...

Страница 80: ...uto destina se a utiliza o no posto de trabalho em casa a temperatura ambiente m xima n o pode exceder os 40 C n o deve ser montado num local exposto ao calor e ou sol directo ou excessivo n o deve se...

Страница 81: ...cessitar de manuten o ou de repara o leve o a profissionais qualificados Avarias com necessidade de repara o Desligue o produto da tomada e deixe a repara o ao cuidado de profissionais qualificados na...

Страница 82: ...s veis por quaisquer preju zos ou viola es de regulamenta es governamentais que possam resultar do incumprimento destas directrizes Europa Uni o Europeia Comunidade Europeia Declara o de conformidade...

Страница 83: ...lectronics Engineers sia Wi Fi CERTIFIED secondo quanto definito da Wi Fi Alliance Direttiva Salvo espressamente e precedentemente approvato da THOMSON per iscritto e nei limiti previsti dalle locali...

Страница 84: ...tato in una posizione esposta a radiazioni solari e o fonti di calore dirette o eccessive Non deve essere esposto a condizioni di calore eccessive n entrare in contatto con acqua o condensa Deve esser...

Страница 85: ...personale qualificato nei casi riportati di seguito l alimentazione o la spina sono danneggiati i cavi collegati sono danneggiati o usurati il prodotto venuto accidentalmente a contatto con sostanze l...

Страница 86: ...hiarazione di conformit della Comunit Europea Con il presente documento THOMSON dichiara che questo prodotto conforme ai requisiti essenziali e alle altre disposizioni pertinenti stabilite dalla diret...

Страница 87: ...IFIED enligt Wi Fi Alliances definition Direktiv Du f r inte utan uttryckligt och skriftligt tillst nd fr n THOMSON Demontera dekompilera efterforska sp ra eller p annat s tt analysera utrustningen de...

Страница 88: ...tf rh llanden Denna produkt r avsedd f r station r anv ndning inomhus p en plats d r temperaturen aldrig verstiger 40 C Den f r inte monteras p en plats som r utsatt f r direkt solljus eller annan h g...

Страница 89: ...nde intr ffar b r du dra ur kontakten ur v gguttaget och kontakta kvalificerad servicepersonal Om str madaptern eller dess kontakt r skadad Om inkopplade sladdar r skadade eller slitna Om n gon v tska...

Страница 90: ...om kan uppst om dessa riktlinjer inte f ljs Konformitetsdeklaration avseende EU H rmed intygar THOMSON att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best...

Страница 91: ...eerd door de Wi Fi Alliance Instructie Tenzij u beschikt over expliciete voorafgaande schriftelijke toestemming van THOMSON is het volgende verboden Dit product disassembleren decompileren onderwerpen...

Страница 92: ...u te beschermen Veiligheidsvoorschriften Klimaatomstandigheden Dit product Is bedoeld voor gebruik binnenshuis op een vaste plaats de omgevingstemperatuur mag niet hoger zijn dan 40 C 104 F Mag niet w...

Страница 93: ...aat op onjuiste wijze opnieuw wordt gemonteerd kan het gebruik een elektrische schok veroorzaken Neem contact op met een erkende onderhoudstechnicus voor onderhoud of reparatie van de apparatuur Schad...

Страница 94: ...prakelijk voor enige schade of schending van overheidsregels die kunnen voortkomen uit het niet naleven van deze richtlijnen Europa Europese Unie Conformiteitsverklaring van de Europese Gemeenschap TH...

Страница 95: ......

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