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Chapter 1: Connections and Setup

Illustrations contained in this document are for representation only.

Overview

Front Panel

The following illustration shows the front panel of the Gateway machine:

The LEDs on the front panel are described in the table below (from left to right):

TCW710 WLAN

Ethernet

USB

Cable

Link

Internet Description

OFF

FLASH

Tuning (Searching downstream signal)

OFF

FLASH

Ranging - Awaiting Response
(DS carrier acquire, ranging in process but RNG-RSP
has not been detected)

OFF

FLASH

Any RNG-RSP detected
(Normalizing power level and timing offset)

OFF

FLASH

Connecting
(Ranging complete, DHCP in progress)

OFF

FLASH

Configuring
(DHCP complete, configuration file download in
process)

FLASH

Registering and Baseline Privacy Initializing
(configuration file download complete, initialize BPI if
BPI is ON, registration in process)

Start-up

Operation

Enter Normal Operation Mode

Registration complete

OFF

Internet ON-OFF switch off
Internet ON-OFF switch on

OFF

FLASH

NO Cable Link
Cable BSS/OSS has set the CM into de-activated
state
CM is registered

Normal

Operation

OFF

NO USB carrier present
USB carrier present, no traffic

Содержание TCW710

Страница 1: ...digital BROADBAND BROADBAND BROADBAND BROADBAND WIRELESS CABLE MODEM WIRELESS CABLE MODEM WIRELESS CABLE MODEM WIRELESS CABLE MODEM TCW710...

Страница 2: ...EURO DOCSIS 1 0 1 1 2 0 and CableHome 1 1 compliant cable residential gateway that provides high speed connectivity to residential commercial and education subscribers on public and private networks...

Страница 3: ...read the following Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase Attach it here and record the serial and model numbers in case you need t...

Страница 4: ...Important Information iv...

Страница 5: ...e Requirements 3 What the Wireless Cable Gateway Does 3 What the Wireless Cable Gateway Needs to Do Its Job 3 Contact Your Local Cable Company 4 Please verify the following with the cable company 4 Im...

Страница 6: ...rview 17 Front Panel 17 Rear Panel 19 Chapter 2 Networking 20 Communications 20 Type of Communication 20 Cable Modem CM Section 21 Networking Section 22 Three Networking Modes 23 Cable Modem CM Mode 2...

Страница 7: ...Page 36 LAN and Computers Web Pages 37 Advanced Web Page Group 39 Options Web Page 39 IP Filtering Web Page 40 MAC Filtering Web Page 41 Port Filtering Web Page 42 Forwarding Web Page 43 Port Trigger...

Страница 8: ...ge 54 802 11b g Privacy Web Page 56 802 11b g Advanced Web Page 59 802 11b g Access Control Web Page 61 Bridging Web Page 63 Chapter 4 Additional Information 64 Frequently Asked Questions 64 General T...

Страница 9: ...arkable data transfer rates up to 600 times faster than a 56K dial up modem Once the TCW710 is activated you are online to enjoy real time 3D animation video conferencing and perform other data intens...

Страница 10: ...n you can load to read pdf format if you don t have it loaded already z USB drivers required if connecting by USB Computer Requirements USB 1 0 or 1 1 PC only Ethernet 10 100 802 11b or g A TCP IP net...

Страница 11: ...can be transported over the same wires your cable company uses to transport video signals What the Wireless Cable Gateway Needs to Do Its Job The Right Cable Company Make sure your cable company prov...

Страница 12: ...upports EURO DOCSIS compliant two way modem access Your Internet account has been set up You have a cable outlet near your PC and it is ready for cable modem service Note It is important to supply pow...

Страница 13: ...are made by your choice of several standard home networking methods Ethernet USB or 802 11b Wireless and are referred to as the LAN Local Area Network side of your Wireless Cable Gateway Multiple PCs...

Страница 14: ...Chapter 1 Connections and Setup 6 Understanding the Wireless Cable Gateway Connect Fig 1...

Страница 15: ...dure 1 Install an Ethernet card on your motherboard following the card s directions 2 Power up your PC and follow the Add New Hardware Wizard s instructions to install the driver When asked to restart...

Страница 16: ...e for Windows Me For TCP IP setup under Windows NT 2000 and XP refer to your Windows documentation 1 Click the Start button Choose Settings and then Control Panel Fig 2 2 Double click on the Network i...

Страница 17: ...tocol should now be listed Fig 5 8 Click the OK button again Windows may ask you for the original Windows installation disk or additional files Supply them by pointing to the correct file location e g...

Страница 18: ...on If your Start menu doesn t have a Settings option you re running Windows XP Click the Cancel button when done You may need to do this for each computer you are connecting to the gateway Important T...

Страница 19: ...there is no TCP IP line listed you need to install a TCP IP stack Refer to Your PC Installing a TCP IP Stack Click the Properties button 3 Click the IP Address tab Select Obtain an IP address automati...

Страница 20: ...ring Windows XP PCs The following instructions assume you are running Windows XP with the default interface If you are using the Classic interface where the icons and menus look like previous Windows...

Страница 21: ...wall to the CABLE jack on the back of the gateway 4 Connect the power supply cable to the Power jack on the back of the gateway then plug the supplied power cable into an AC power outlet Activating th...

Страница 22: ...on the gateway LAN side and your cable operator on the gateway WAN side Mandatory User Configuration This feature allows you to configure the gateway to function in your network and gain access to th...

Страница 23: ...tions However based on setup instructions from your cable company you may need to enter the following information To enter it navigate to the Network WAN gateway web page by clicking Network at the to...

Страница 24: ...If you have previously enabled any Internet Sharing Proxy server software on any of your PCs disable it Fig 10 Some examples of Internet sharing software are Internet LanBridge Wingate ICS and Sygate...

Страница 25: ...SH FLASH Any RNG RSP detected Normalizing power level and timing offset OFF OFF FLASH FLASH FLASH Connecting Ranging complete DHCP in progress OFF FLASH FLASH FLASH FLASH Configuring DHCP complete con...

Страница 26: ...led from WEB Wireless TX RX traffic 802 11g is functional FLASH FLASH FLASH FLASH FLASH SW Download Operation From Right to Left A software download and while updating the FLASH memory X X X Wink X No...

Страница 27: ...tup Illustrations contained in this document are for representation only 19 Rear Panel 9 12VDC Power connector Reset Reset to Default push button Ethernet Ethernet 10 100BaseT RJ 45 connector USB USB...

Страница 28: ...es such as NAT and firewall Figure 2 illustrates this concept with the cable modem CM functionality on the left and networking functionality on the right In this figure the numbered arrows represent c...

Страница 29: ...either forward or block the packet from proceeding on to the Networking section Similarly the Networking section then decides whether to forward or block the packet from proceeding on to your PC Commu...

Страница 30: ...server by you directly entering it or sometimes by a PC generating one of its own Ethernet requires that each TCP IP stack on the Wireless Cable Gateway also have associated with it an Ethernet MAC M...

Страница 31: ...recognizing different packet types based upon their contents such as source and destination MAC address IP address and ports Three Networking Modes Your gateway can be configured to provide connectivi...

Страница 32: ...ections to access the internal web page diagnostics and configuration This stack uses a fixed IP address 192 168 100 1 It uses a MAC address of MAC label 1 the MAC label is found on the bottom of the...

Страница 33: ...ument are for representation only 25 Note that in CM Mode packets passing to the Internet to from your PCs do not travel through any of the IP stacks instead they are directly bridged between the WAN...

Страница 34: ...manually enter assigned addresses into your gateway or use a DHCP Server to communicate them or use a method that involves you entering host names This stack uses a MAC address of MAC label 2 the MAC...

Страница 35: ...company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable Gateway IP Stack 3 for use by your cable company to communicate with the Networking sectio...

Страница 36: ...agnostics and configuration This stack is also used by the Wireless Cable Gateway Networking section to route packets between the Wireless Cable Gateway s Networking section and your PCs This stack us...

Страница 37: ...d USB handling in your Wireless Cable Gateway The ones actually used depend upon your gateway Operating Mode as explained above At minimum your cable company will need to know the MAC address associat...

Страница 38: ...ion the pages are organized in groups with group names at the top of the pages Individual page names within each group are provided in the sidebar To navigate to a page click the group hyperlink at th...

Страница 39: ...o a device that is connected to a cable system like your gateway must be pushed to the gateway by the cable operator Also the features of the gateway and the embedded web pages that control those feat...

Страница 40: ...requires that your cable company perform any software upgrade of the gateway from the gateway WAN side The Status section of this page shows how long your gateway has operated since last being powered...

Страница 41: ...esentation only 33 Connection Web Page This page reports diagnostic information about the initialization and operating status of your gateway that can be useful at the time of installation It can also...

Страница 42: ...and is case sensitive In addition this page can be used to restore the gateway to its original factory settings Use this with caution as all the settings you have made will be lost To perform this re...

Страница 43: ...TCP IP stack and it sends one back to yours Enter the IP address you want to ping then click Start Test Wait a few seconds then click your web browser s refresh button Success reported in the Results...

Страница 44: ...a site destination IP address and application at that site port it translates your PC s original IP and source port to new ones and adds a row to its Connection Table maintained internally Note the d...

Страница 45: ...owest IP address that your gateway will issue to your PCs enter it into the IP Address box and then click Apply To set the maximum number of PCs to which the gateway will issue IP addresses enter it i...

Страница 46: ...Chapter 3 Advanced Configuration 38 Fig 22 Fig 23...

Страница 47: ...N IpSec IP Security is a security mechanism used in Virtual Private Networks VPNs E g your employer may offer VPN connectivity to your office network to provide security Check PPTP Pass Through and th...

Страница 48: ...o reach your gateway from a remote location Check Multicast Enable and then click Apply to enable multicast traffic to pass WAN LAN You may need to enable this to see some types of broadcast streaming...

Страница 49: ...41 MAC Filtering Web Page This page enables you to enter the MAC address of specific PCs on your LAN that you wish to NOT have outbound access to the WAN As with IP filtering these PCs can still comm...

Страница 50: ...end packets to Any packets your LAN PCs send to these destination ports will be blocked For example you could block access to worldwide web browsing HTTP port 80 but still allow email service SMTP por...

Страница 51: ...articular PC on your LAN if the destination port application matches one you specify This page allows you to specify up to 10 such rules For example to specify that outsiders should have access to an...

Страница 52: ...follows Imagine you want to play a particular game with PCs somewhere on the Internet You make one time effort to set up a Port Trigger for that game by entering into Trigger Range the range of desti...

Страница 53: ...to 113 An outbound packet arrives at the gateway with your game playing PC source IP address 192 168 0 10 destination port 6666 over TCP IP This destination port is within the Trigger Range so the gat...

Страница 54: ...ft accessible to all PCs from the WAN side for all ports For example if you put an HTTP server on this machine anyone will be able to access that HTTP server by using your gateway IP address as the de...

Страница 55: ...ateway to be used in small business situations where more than one LAN local area network is installed The RIP protocol provides the gateway a means to advertise available IP routes to these LANs to y...

Страница 56: ...ices on the Parental Control page Activate Keyword Blocking and specify some keywords in the Keyword List to cause blocking of web pages on the WAN side with the specified keyword in the content Activ...

Страница 57: ...Chapter 3 Advanced Configuration Illustrations contained in this document are for representation only 49 Fig 33...

Страница 58: ...se this page to set rules that will block specific LAN side PCs from accessing the Internet but only at specific days and times Specify a PC by its hardware MAC address then use the tools to specify b...

Страница 59: ...You must also tell the gateway your outgoing i e SMTP email server s name so it can direct the email to it Enable Email Alerts has the gateway forward email notices when Firewall protection events occ...

Страница 60: ...mote Log page allows you to specify the IP address where a SysLog server is located and select different types of firewall events that may occur Then each time such an event occurs notification is aut...

Страница 61: ...ide optimum performance in your home due to interference from other wireless devices Therefore the following minimum changes are recommended from the factory defaults to secure your wireless communica...

Страница 62: ...hange the factory default to a name of your choice up to 32 characters long The wireless radio in your gateway can be completely de activated by changing Interface to Disabled Click the Apply button t...

Страница 63: ...his network Up to 32 character string containing ASCII characters with codes between 0x20 and 0x7e THOMSON Network Type Selecting Closed hides the network from active scans Selecting Open reveals the...

Страница 64: ...te encryption keys for WEP is to use the Generate WEP Keys button on this page First set Data Encryption to WEP 64 or WEp 129 Then enter a word or phrase up to 32 characters long in the PassPhrase box...

Страница 65: ...secret for the RADIUS connection Depends on Network Authentication setting See Table 3 NULL Data Encryption Selecting Off disables data encryption Selecting WEP enables WEP data encryption and require...

Страница 66: ...y Authentication Optional Required Disabled grayed out Disabled grayed out Disabled grayed out PassPhrase See Table 4 Disabled grayed out Disabled grayed out Disabled grayed out Network Key 1 thru Net...

Страница 67: ...ge enables some advanced 802 11b settings to be made The factory default values should provide good results in most cases We don t recommend you change these settings unless you have technical knowled...

Страница 68: ...n mixed 802 11g 802 11b networks Turn protection Off to maximize 802 11g throughput under most conditions Off Auto Auto Rate Forces the transmission rate for the AP to a particular speed Auto 1 Mbps 2...

Страница 69: ...9 and letters A F such as 00 90 4B F0 FF 50 It is usually printed on the WiFi card of the device e g the PCMCIA card in a laptop It can also be determined from a Windows DOS prompt as explained below...

Страница 70: ...move access privileges for a listed computer 1 Select the MAC address in the list 2 Press the DELETE key on your keyboard 3 Click on the Apply button to make the changes effective More details of sett...

Страница 71: ...related to the wireless WDS Wireless Distribution System feature The wireless gateway can be placed in a mode that allows the gateway to communicate with other extender wireless access points either...

Страница 72: ...a self installation kit including the necessary software to communicate with your cable ISP Q Can I watch TV surf the Internet and talk to my friends through the Cable Modem at the same time A Absolu...

Страница 73: ...Information Illustrations contained in this document are for representation only 65 Monthly subscription fee applies Additional equipment required Contact your cable company and ISP for any restrictio...

Страница 74: ...ss than one minute z Do not remove the power supply or reset the Cable Modem during this process I can t get the modem to establish an Ethernet connection z Even new computers don t always have Ethern...

Страница 75: ...S DOCSIS compliant and CableHome 1 1 compliant cable residential gateway by calling your cable provider I don t hear a dial tone when I use a telephone z Telephone service is not activated If the righ...

Страница 76: ...reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with...

Страница 77: ...t are for representation only 69 FCC regulations state that unauthorized changes or modifications to this equipment may void the user s authority to operate it This Class B digital apparatus meets all...

Страница 78: ...ice for the Cable Modem may be provided through your cable provider or its authorized representative For information on 1 Ordering Service 2 Obtaining Customer Support or 3 Additional Service Informat...

Страница 79: ...he Ethernet card sometimes called a Network Interface Card or NIC takes parallel data from the computer converts it to serial data puts it into a packet format and sends it over the 10BaseT or 100Base...

Страница 80: ...the subscriber s property and the service provider s property TCP IP Transmission Control Protocol Internet Protocol A networking protocol that provides communication across interconnected networks b...

Страница 81: ...se do not send any products to the Indianapolis address listed in this manual or on the carton This will only add delays in service for your product Thomson Inc 10330 North Meridian Street Indianapoli...

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