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11.
Troubleshooting
Important : If you are experiencing any problems with this device you must veiw the
troubleshooting list below first and then visit our web site on
more detailed information. If you have tried the troubleshooting and visited the web site and
still have a question then for further assistance please contact the help line.
1. Slow initial boot for Tablet
After system upgrade of Tablet, initial boot needs installation of the pre-installed
software applications, and for after 2-3 minutes, it runs faster.
2. Tablet can not connect to WIFI network
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Ensure WiFi is enabled on the tablet.
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Ensure that the wireless router providing the network services works properly.
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Ensure the Tablet and the wireless router is kept within close distance, and
without too many obstacles.
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Ensure the user name and the password are correct
3. Tablet feels hot
When multiple applications are running at the same time, or the screen is adjusted
to maximum brightness, or it is recharging, this situation is normal.
4. System is disordered and does not work properly
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Installation of some third-party applications may lead to system failure, and you
can press the reset button (next to the power port) to reset the system.
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Check battery power. Low battery can cause random functions.
Note: Slow running tablets or corrupted tablets caused by consumer installed
software are not covered by warranty.
5. Unable to create e-mail or register applications
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Ensure your network is properly connected to the Internet.
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Ensure the e-mail is set up correctly.
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Ensure your system time and the local time is consistent.
Note: When installing applications you may only download adult applications if you are
at least 18 years of age, or at least the age of maturity in the area that you reside or
from which you downloaded the adult application. If you do not meet these
requirements, then you do not have permission to download adult applications.
In case of any problems including legal issues from breach by end users own decision,
the manufacturer shall not be liable.