
Wireless colour video intercom With
video surveillance option
en
20
F - FAQ
Symptoms
Possible causes
Solutions
You cannot open or close the
electric strike plate and/or the
gate
The intercom panel is powered
by batteries.
Adjust the equipment by using
the included 12v/1A adapter.
The strike plate or the gate switch
are not connected properly.
Check the wiring.
The electric strike plate does not
open the door
The strike plate installed does
not meet the specifications in this
guide (12V, 500mA max)
• Change the wiring
• Change the cables
• Use a different strike plate
model
The screen does not display the
image from the intercom panel
when turned on
The intercom panel is powered
by batteries
Adjust the equipment by using
the included 12V/1A adapter