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29

EN

G - FAq

MOTORISED KIT WITH ARTICULATED ARMS 

FOR SINGLE OR DOUBLE LEAF SHUTTERS

If your problem is not listed here under, please contact our technical service.

Current problems and solutions

Symptoms

Possible causes

Solutions

Shutter does not move or 

moves slow

• Wiring is not correct.
• Gear motor is not correctly 

installed.

• Gear motor is not suitable for 

shutters.

• Check gear motor power.
• Check the installation.

One of the sleeves does 

not open or does not close 

completely

The delay between the two 
leaves is not correctly set.

Loosen the arm and fully open 
the shutters, and then tighten the 
2 arms.

Содержание 500015

Страница 1: ...EN Motorised kit with articulated arm for shutters single or double leaf ref 500015 www thomsonbox eu V1 ...

Страница 2: ...8 1 motorised shutter specification 08 2 INSTALLATION on double leaf shutter or on right HAND shutter only 09 3 INSTALLATION on left HAND shutter only 18 4 connecting the motor 24 5 remote control 25 6 connecting a wired control switch optional 25 E CONFIGURATION 26 1 PROGRAMMING 26 2 PROGRAMMING with other accessories of range Thomson maison connectée 26 f use 27 1 use with a control device 27 2 ...

Страница 3: ... 6 use of a group switch 28 7 replacing remote control battery 28 G faq 29 h legal and technical information 30 1 technical features 30 2 guarantee 31 3 assistance and advice 31 4 product return 31 5 declaration of conformity 31 ...

Страница 4: ......

Страница 5: ...any maintenance Before any maintenance cut off power supply circuit breaker position OFF Do not change the motor gear unless authorised by our technical service In case of failure the part must be replaced by a new and original part and nothing else Perform periodical checks to detect any signs of wear or damage to the panel mechanical parts and assembly Do not use the appliance if any repair or a...

Страница 6: ...crews 45x6 11 Protective casing 12 Bottom right 13 Arm left 14 Bolt M12x20 15 Washer 16 Screw 20x4 17 Push button cover 18 Holes cover for mount 19 Protective casing 20 Hazard tape 21 Remote control 1 x 1 11 x 1 12 x 1 13 x 1 4 x 1 5 x 1 8 x 2 10 x 2 17 x 2 18 x 2 19 x 2 20 x 2 21 x 1 6 x 1 7 x 4 9 x 4 14 x 4 15 x 4 16 x 4 2 x 1 3 x 1 MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF S...

Страница 7: ...utomation box connected to your ADSL modem Freebox Livebox which allows you to control your security from your house or remotely It also allows you to manage your comfort accessories lights opening modules motorised shutters garage power control electricity consumption heating with a few clicks on a computer a touchscreen tablet or smartphone from anywhere in the world via Internet To ensure this ...

Страница 8: ...e B as shown in the grey boxes of table below Side C distance between window and closed shutter 130mm minimum Length of window 1 left hand shutter Length of window 1 right hand shutter 68 cm to 110 cm 85 cm to 110 cm Exterior 85 cm to 140 cm Length of window 2 leaves B C A Window Exterior Distance A in mm Distance B en mm 20mm to 40mm 45mm 50mm 55mm 60mm 65mm 10mm 20mm 30mm 40mm 50mm ...

Страница 9: ...TTER ONLY Opening to the right seen from the outside If installation is made on right leaf only follow steps 1 to 5 without mounting the left arm element no 13 Step 1 Mark a line inside at 3 mm from the closed shutter on the lintel This line will delimit the position of the gear Measure the length of the lintel 3 mm interior Length of lintel ...

Страница 10: ...tep 2 Cut and deburr the transmission axis 1 at dimension D EN 10 d installation MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS distance D lenght of lintel 620mm D view from below ...

Страница 11: ...Fit the two rods in item 4 and insert it in the slot of the main tube as shown below 11 EN d installation MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS ...

Страница 12: ...D ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS Step 3 Mark and drill the holes to fix the gear under the lintel according to the following diagram interior view from below exterior ø10 ø10 ø8 ø10 ø10 ø8 347mm Wall Wall 32mm 32mm 3mm 49mm 49mm 46mm 46mm 46mm ...

Страница 13: ...13 EN d INSTALLATION MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS exterior ...

Страница 14: ...EN 14 d INSTALLATION MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS ...

Страница 15: ... d INSTALLATION MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS Step 4 Screw 14 loosely in order to be able to pilot the arm After installation of the right arm repeat for the left arm ...

Страница 16: ... arm and check if it s horizontal MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS EN 16 d INSTALLATION B A X Wall A mm B mm 20 to 40 45 50 55 60 65 10 175 175 175 175 175 175 20 175 175 175 175 175 175 30 175 175 175 175 175 40 175 175 175 170 50 175 24mm X ...

Страница 17: ...Repeat for the other arm Open the 2 leaves entirely and screw 14 Step 5 MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS 17 EN d INSTALLATION ...

Страница 18: ...y antenna cables must not be in contact with any mobile part 3 INSTALLATION ON LEFT HAND SHUTTER ONLY Opening to the left opening seen from the outside Step 1 Mark a line at 3 mm from the closed shutter on the lintel This line will determine the position of the gear Measure the length of lintel interior length of lintel PP interior ...

Страница 19: ...hown below Etape 3 Mark and drill the holes to fix the gear under the lintel according to the following diagram MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS 19 EN d INSTALLATION interior view from below exterior ø10 ø10 ø8 347mm Wall Wall 32mm 49mm 46mm 3mm ...

Страница 20: ...MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS EN 20 d INSTALLATION exterior ...

Страница 21: ...Step 4 Cut the PVC cover if it s too long Screw 14 loosely in order to be able to pilot the arm MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS 21 EN d INSTALLATION ...

Страница 22: ... INSTALLATION Measure A and B then determine side X in mm as in the table below Position the arm and check if it s horizontal B A X Wall A mm B mm 20 to 40 45 50 55 60 65 10 175 175 175 175 175 175 20 175 175 175 175 175 175 30 175 175 175 175 175 40 175 175 175 170 50 175 24mm X ...

Страница 23: ...MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS 23 EN d INSTALLATION Tighten the screw 14 Step 5 ...

Страница 24: ...el Connect the power cable to the mains using a cable of 2x0 75mm min Important notes The power line must be used exclusively to power your motorised shutters and must be protected by a fuse circuit breaker or residual current device 30mA Compliance with electricity safety regulations is required EN 24 d INSTALLATION MOTORISED KIT WITH ARTICULATED ARMS FOR SINGLE OR DOUBLE LEAF SHUTTERS OFF to the...

Страница 25: ...ways in contact while the shutter is fully open or closed the gear motor will stop but the radio control will be blocked 2 pushbuttons 1 two stage button 1 three stage button As there is a wide range of shutter switches follow the operating principle outlined above to wire the switch correctly Caution In oder to operate the radio control the white wire should not remain in contact with either of t...

Страница 26: ...trol universal relay for motors Thombox To pair the remote control with another device press simultaneously for 3 seconds the on off keys of the channel you want to use The indicator on the remote control flashes red Then place the device in pairing mode Refer to the user manual Note You can pair up to 5 devices per channel To pair the gear motor with another device refer to the user manual of the...

Страница 27: ...ing you don t need to bring it back to central position However if the switch remains to end positions the radio control is blocked To use a radio control device when a wired control switch is connected the switch must have 3 positions Keep pressed to operate the system the button returns in central position when it s released OR the switch has 2 pushbuttons 2 USE WITH THOMBOX When you pair your g...

Страница 28: ... Your remote control can manage 4 groups of 3 channels each Move group selector on position 1 2 3 or 4 to choose which devices to control Notes Each channel can operate up to 5 separate devices The simultaneous on off keys of the 3 channels on the bottom of the remote control only work on devices associated with the group currently selected 7 replacing the remote control battery If you notice a de...

Страница 29: ...oms Possible causes Solutions Shutter does not move or moves slow Wiring is not correct Gear motor is not correctly installed Gear motor is not suitable for shutters Check gear motor power Check the installation One of the sleeves does not open or does not close completely The delay between the two leaves is not correctly set Loosen the arm and fully open the shutters and then tighten the 2 arms ...

Страница 30: ...of devices per channel Rated consumption Max shutter surface to equip Operating temperature Expected running time ARW 868 3MHz protocol Tubular motor 230Vac epicyclic gearing Up to 150m in open field 230Vac 50Hz 20 C to 50 C 3Vdc per battery CR2032 46N m Unlimited 4 groups of 3 channels 12 tr min 2 x 30kg 5 0 4A 2m for one shutter with 2 leaves 1 5m for one shutter with 1 leaf 0 C to 40 C indoor u...

Страница 31: ...m is caused by the product itself the technician will give you an RMA number so that you can return the unit to the shop Without this number the shop may refuse to exchange your product Tel 33 0 899 700 750 Audiotel 1 349 call 0 337 min Monday to Friday 9 am to 12 am 2pm to 6pm 4 PRODUCT RETURN SAV If despite the care we have taken in designing and manufacturing your product it needs to be returne...

Страница 32: ...is a trademark of TECHNICOLOR S A used under licence by Avidsen France S A S 32 rue Augustin Fresnel 37170 Chambray les Tours France ...

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