Thinklogical OriginKVM 3125, Руководство по эксплуатации продукта

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Page 9
The OriginKVM 3125 Product Manual
thinklogical
Rev. B, January, 2018
Please contact our expert sales staff in Milford, CT. We are here Monday through Friday from 8:30am to
5:00pm, Eastern Time Zone. We’ll provide a representative’s direct dial phone number when you call.
If leaving a voice message, please provide a preferred time to call back so we may reach you at your
convenience.
Our switchboard attendant will direct your call during regular business hours. We have an automated
attendant answering our main telephone switchboard after regular business hours and holidays. Please
leave a voice message at any time.
Fax
Our company facsimile number is 1-203-783-9949 . Please indicate the nature of the fax on your cover
sheet and provide return contact information.
Product Support
Thinklogical’s
®
support personnel are available Monday through Friday from 8:30am to 5:00pm ,
Eastern Time Zone. If your application requires assistance at some time outside of our normal business
hours, please contact us beforehand and we will have someone available to assist you.
Warranty
Thinklogical warrants this product against defects in materials and workmanship for a period of one year
from the date of delivery. Thinklogical and its suppliers disclaim any and all other warranties.
Note: Thinklogical products carry a one year warranty, with longer term available at time of
purchase, on most products. Please refer to your product invoice for your product
’s
Warranty Terms & Conditions.
Defect remedy shall be the repair or replacement of the product, provided that the defective product is
returned to the authorized dealer within one year from the date of delivery.
If you wish to return your device, contact the Thinklogical authorized dealer where you purchased the
device, or if you purchased directly, call Thinklogical at
1-800-291-3211 (USA).
Return Authorization
If you must return a product to Thinklogical directly, please contact Customer Support at 1-800-291-
3211 or 1-203-647-8700 . Customer Support will ask you to describe the problem and will issue you a
R eturn M erchandise A uthorization number (RMA#). Pack the device in its original box, if possible, and
return it with the RMA# printed on the outside of the box.
Note: Please DO NOT return a product to Thinklogical
®
without a Return Merchadise
Authorization .