Owner’s Manual 16
Troubleshooting Refrigerator Problems
If you unable to correct your refrigerator problem after using this guide, see your dealer or an authorized Thetford Service
Center.
Problem
The refrigerator does not operate on AC.
The refrigerator does not operate on propane gas.
The refrigerator does not operate on DC.
The refrigerator does not cool correctly on AC, DC,
or propane gas.
Excessive frost collects in the freezer or on the
fins in the refrigerator compartment.
Corrective Action
Check:
- That the refrigerator is plugged in.
- That the thermostat is turned to setting numbers 2-5. Setting number 1 is
an OFF position in AC operation.
Check:
- That the propane gas supply line is purged.
- That the propane gas tank(s) is not empty.
- That the valve of the propane gas tank(s) is open.
- That the propane gas is at the correct pressure.
- That the manual shut off valve of the refrigerator is open.
Check:
- That the battery charging equipment of the vehicle is operational.
- That the AC/DC converter is operational (if applicable).
- That the DC connection to the refrigerator is tight.
- See your dealer or authorized Thetford Service Center.
Check:
- That the refrigerator vents are unobstructed and remove any obstructions.
- That the vehicle is level within 3° from side-to-side and 6° from front-to-
back.
Check:
- That all food storage containers in the refrigerator are sealed.
- That you open the refrigerator door only when necessary.
- That the door gasket seals correctly.
- That the refrigerator and freezer are defrosted.
