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6. 

Heater is cold on top and warm 
on bottom.

6.1  The core may have lost its 

vacuum. Check the PRV for 
signs of loss of fluid and verify 
that the PRV label indicator 
is not broken. If PRV has 
released, send the unit in for 
repair or replace the core. 

6.2  If the PRV does not indicate 

loss of fluid, the heater should 
operate normally. Check for 
loss of fluid on a weekly basis 
as a minimum.

6.3  The ambient temperature 

may be too low. If the ambient 
temperature is very cold the 
top of the core will be colder 
than the bottom – this is 
normal.

7. 

Unit cycles on high limit—unit turns 
on and turns off within less than 
5 minutes.

7.1  Check and see if the PRV has 

released fluid. Core may have 
lost most  or all of its fluid. If 
PRV has released, send the 
unit in for repair or replace 
core.

7.2  The core may be dirty, fan 

may not be working or may 
be turning the wrong way (the 
fan must rotate clockwise 
as seen from the front of the 
unit) objects may be stuck in 
the heat exchanger for drying 
or warming up – remove any 
items from the exchanger.

8. 

The Ground Fault Interrupter (GFI) 
trips on the main panel, or heater 
blows fuses

8.1  Check that you have a fuse of 

the proper amperage rating. 

8.2  Check for loose or frayed 

wiring.

8.3  If condition is not observable, 

send heater in for repair. 

8.4  Change sensitivity of GFI.

9. 

The fan is turning but very little air 
comes from the front of the heater.

9.1  Check fan rotation and ensure 

that the fan turns clockwise 
as seen from the front of the 
heater. Refer to the Owner’s 
Manual for more information.

9.2  Check motor winding 

resistance and verify that they 
are balanced. 

9.3  Check fan blade set screws to 

ensure fan blade is not loose on 
the motor shaft.

CAUTION: DO NOT USE THE 

HEATER AS A CLOTHES DRYER.

Ruffneck

 Factory

5918 Roper Road
Edmonton AB T6B 3E1
Phone: 780-466-3178
Fax: 780-468-5904
Email: [email protected]
www.thermon.com

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