6
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Troubleshooting
Page 38
Solvent Monitor
Installation Guide
Miscellaneous
Symptom
Possible cause
Remedial actions
Channel cannot be
activated
Refer to the error messages
in the Chromeleon Audit
Trail.
Refer to the remedies of the error messages in the
Chromeleon Audit Trail.
Solvent drops in a
solvent monitor
line
Leaking solvent monitor line
1. Inspect the solvent monitor line for cracks or cuts.
2. Check whether the solvent monitor line is inserted
correctly into the solvent monitor fitting: Pull it
slightly. If it does not slip out of the fitting, it is fixed
correctly.
3. Check the cut of the solvent monitor line. If it is
damaged, cut 1 cm from the solvent monitor port end
with the capillary cutter.
4. Replace the solvent monitor line.
Solvent monitor
detected a change
of a solvent
reservoir/waste
container
erroneously
The dipstick was moved.
1. Check whether the dipstick is firmly attached with the
retaining guide and stands straight.
2. Check whether the end cap is placed on the waste
container bottom.
3. Check whether the waste container stands on a stable
surface.
Solvent monitor line is
leaking.
1. Check the solvent monitor line for cracks or cuts.
2. Check whether the solvent monitor line is inserted
correctly into the solvent monitor fitting by pulling it
slightly. If it does not slip out of the fitting, it is fixed
correctly. If it slips out of the fitting, re-insert it (see
Connecting the Solvent Monitor Lines (
).
3. Check the cut of the solvent monitor line. If it is
damaged, cut 1 cm from the solvent monitor port end
with the capillary cutter.
4. Replace the solvent monitor line.
6.3
Messages
The table lists the most frequently observed messages for the device
and provides troubleshooting assistance.
Each message consists of a code number and a text. The code number is
the unique identifier for the problem while the wording may change.
Note the following:
•
To facilitate finding a message, the table lists the messages sorted by
code.
•
If you cannot find the code you are looking for, check the message
text. The two messages "Unexpected module behavior" and
"Module malfunction detected" can be assigned to different codes.
See the beginning of the table for more information.