Troubleshooting
WARNING!
Before performing any of the procedures described in this section, you must first read
and understand all contents in prior sections of the user guide. Please ensure that you contact an
approved Thermo Fisher Scientific representative if there is any doubt as to the use or maintenance
of the CTS
™
DynaCellect
™
Magnetic Separation System.
Note:
Some faults may be rectified by rebooting the instrument. To do this, turn the power off using the
on/off switch on the rear of the instrument, wait 2 minutes and then turn power back on. See
Observation
Possible cause
Recommended action
No power (the display remains
blank when the power is turned
on)
AC power cord is not
connected
Check AC power cord connections at both
ends. Use the correct cords.
Instrument does not respond
when powered on
Faulty fuses
Replace the fuses
Consumable error (e.g. kit
leaking or tubes are occluded)
Consumable has been
previously used
Consumables are single use products. Change
to a new consumable.
Peristaltic pump
Reduced flow or over pressure
Check that all manual clamps are open
Check that input and output vessels are
connected to the correct fluid lines on the
Single-Use Kit.
Check tube connections such as tube welds
are open
Check pump tubing condition and that it is
correctly located on the pump rollers
Check viable circuit and that correct pinch
valves are open
Leakage detector
Leaking Single-Use Kit
Replace Single-Use Kit
External spill
Wipe internal surface of the nest with a soft
cloth or dry paper towel and restart the
instrument.
Overfill detector
Too much liquid/air in the bag
in the nest.
• Replace Single-Use Kit
• Reprogram protocol.
• Reduce liquid/air transfer to the bag in the
nest.
Run ending immediately
Emergency stop button
activated
Deactivate emergency stop button
A
160
CTS
™
DynaCellect
™
Magnetic Separation System User Guide
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