17
Troubleshooting
PROBLEM REASON
SOLUTION
The equipment does
not work
A gap in the electric system
circuit
1.
Make sure the plug is properly
inserted into the socket
2.
Make sure the socket is not faulty
3.
Make sure the power supply cord is
not damaged
The compressor hardly
ever activates
1.
Check to see if the ambient
temperature is below +10C
The temperature
inside the equipment
is not low enough
(the compressor
operates
continuously)
The door doesn't shut tight
or is opened too often
1.
Rearrange the products so they don't
hamper the door
2.
Shorten the time the door is open for
The ambient temperature is
above that which has been
outlined in the product
specification
1.
Check that the equipment is operating
at an ambient temperature that meets
the product specification
Air circulation at the back
of the equipment is
hampered
1.
Move equipment further away from
the wall
The equipment is placed
such that it is subject to
constant sunlight, or
another heat source e.g.
Radiator
1.
Move the equipment to a different
place away from heat sources or direct
sunlight
Water collects at the
bottom part of the
refrigerator
The contents touch the
back wall of the cabinet
1.
Move the products so they aren't in
contact with the back wall
The drain opening is
clogged
1.
Take the cleaning plug and unclog the
condensate opening
The equipment
makes too much
noise
The equipment is not level
1.
Place the equipment on an even
surface or use adjustable feet
The equipment is touching
another object
1.
Reposition the equipment so it is
detached from any other objects
