thermionics laboratory, inc
3kW Rod fed e-gun manual Page 9
When Thermionics products are returned for examination and inspection, it is important
that they be properly packed for shipment. Use the original packing material or
equivalent. The sender and the shipping agency must assume the responsibility for
damage resulting from improper packing, handling, or loss of transit.
When products are returned, it is very important that the customer provide Thermionics
with the data on the operating conditions and any other pertinent information, which will
enable us to determine the cause of failure. In all cases, Thermionics has sole
responsibility for determining the cause of failure, and sole discretion in determining the
nature and extent of adjustment, if any, to which a customer may be entitled.
If it is found that our product has been returned without cause and is still serviceable, the
customer will be notified and the product be returned. All shipping costs on products
returned for warranty repair shall be the customer’s responsibility. Thermionics’ sole
liability hereunder shall be the correction and/or replacement of defective materials and
workmanship.
Thermionics Laboratory, Inc.
Thermionics Laboratory, Inc.
P.O.
Box
3711
23950
Clawiter
Rd.
Hayward, CA 94545
Hayward, CA 94540
PH: (510) 538-3304
FX: (510) 538-2889
