Any part that may be faulty as a result of negligence or careless use, incorrect
maintenance or installation that does not comply with the manufacturer's instructions (see
the relative chapters in user manuals of each product).
The warranty will be rendered null and void in the event of damage caused by tampering,
atmospheric agents, natural disasters, vandalism, electrical discharges, fire,
faults/defects in the electric and/or hydraulic system, and maintenance not being
performed at all or as indicated by the manufacturer instructions
Non-regular electrical supplies, and electrical power cuts off too often, can cause severe
damage on control system, sensors and actuators of the products carrying those
components. We recommend installing 230 V 50 Hz AC voltage regulator for those
products. Also installing a UPS for pumps can protect system from electrical cut-offs
causing over heating of water.
The warranty does not cover malfunctions and/or damage to the appliance that arise due
to the following causes:
▪
Damage caused during internal transportation and/or handling
▪
All parts that develop faults due to negligence or improper use, incorrect
maintenance, installation that does not comply with the manufacturer’s instructions
(always refer to the installation manual provided with the product)
▪
Improper overheating of the equipment, use of fuels not conforming to the types
and quantities indicated in the instructions provided
▪
Further damage caused by incorrect user interventions in an attempt to fix the initial
fault
▪
Worsening of the damage caused by the user continuing to operate the appliance
even after the fault has been noticed.
▪
In case of a boiler/hydro stove, any corrosion, incrustations or breakages caused
by water flow, condensation, lack of water in the system, mud or limescale deposits
▪
Inefficiency of chimneys, flues or parts of the system affecting the appliance.
▪
Failure to have the annual product maintenance performed by an authorised
technician or qualified personnel will result in the loss of the warranty.
▪
Save for the legal or regulatory limits, the warranty does not cover the containment
of atmospheric and acoustic pollution.
THE MANUFACTURER declines all liability for any damage which may be caused,
directly or indirectly, to persons, animals or objects as a consequence of non compliance
with any provision specified in the manual, especially warnings regarding installation, use
and maintenance of the appliance.
SPARE PARTS
Only use original spare parts. The retailer or service centre can provide all necessary
information regarding spare parts. We do not recommend waiting for the parts to get worn
out before having them replaced. It is important to perform regular maintenance.
The Manufacturer declines all liability if the product and any other accessory is used
improperly or modified without authorisation. All parts must be replaced with original spare
parts. Warranty cover is valid if the product is installed and tested by a qualified installer,
according to the detailed instructions provided in the instruction manual supplied with the
prod
uct. The term ‘warranty’ refers to the (free
-of-charge) replacement or repairs of parts
acknowledged to be faulty due to manufacturing defects.
