The Therma-Tek Corporation warrants its new product (s) to be free from defects in
material and workmanship for a period of one (1) year from the original date of
purchase, not to exceed eighteen (18) months from shipment from the Factory to
Dealer or Owner– User provided proof of purchase and installation date being
provided to Therma-Tek Corporation prior to work being performed by an
Authorized Therma-Tek Service agency. This warranty shall be subject to the
Following conditions and limitations.
1. This warranty is limited to product (s) sold to the original commercial user.
2. The liability of Therma-Tek under this warranty is limited to, at Therma-Tek’s
option, the replacement or repair of any part found by Therma-Tek or an
authorized service agency to not be as warranted herein, provided that written
notice of defects shall be supplied to Therma-Tek within fifteen (15) days of its
occurrence.
3. Therma-Tek shall bear normal labor and shipping charges incurred in such repair
or replacement to the extent that such is performed within a fifty (50) miles from
an office of an authorized service agency of Therma-Tek, except that such
obligation to bear labor charges shall not apply to products or parts installed
outside the continental United States. Should service be required at times which
normally involve premium labor rates, the Owner-User shall be charged for the
difference between normal service/shipping rates and such premium/shipping
rates. All warranted parts will be shipped standard ground; anything other than
ground will be at the expense of Owner-User.
4. Therma-Tek shall have no obligation as to any product (s) which have been
misapplied, (including installation for residential use), mis-handled, damaged,
abused, subjected to harsh chemical action or poor water quality, modified by an
unauthorized service personnel, damaged by flood, fire or other acts of God or
which have the serial number removed or altered. Failures caused by erratic
voltages or gas supplies. Thermostats / Safety Valves with broken capillary tubes.
5. Adjustments such as calibrations, air shutter adjustment and adjustments to pilots
and burners, conversions, leveling, tightening of fasteners or utility connections,
are the responsibility of the Owner-User (customer), Dealer or Certified Licensed
installer and not that of Therma-Tek.
6. These warranty periods rather than one (1) year period herein provided for other
parts shall apply for the product (s) listed.
Porcelain enamel and paint– 90days from purchase/ installation.
Rubber seals, door seals, chain mechanisms, light bulbs and gaskets– 90 days from
purchase/ installation.
Cast-iron parts– 90 days from purchase/ installation.
Sight glass, spark Ignitors, broiler briquettes, drip shields, baking decks and gas
valves– 90 days from purchase/installation.
Mobile Food Truck/ Trailer– equipment will have 30 Days warranty after purchase
for any Therma-Tek product (s) installed on mobile kitchens; or used for Mobile
Food Service.
All service issues need to be accompanied by proof of purchase and copy of
certification from gas installer’s receipt of compliance/ installation.
7. Therma-Tek Range Authorized Service Agencies under contract guarantee
Warranty work within thirty (30) days for replacement parts and/ or issues after
Installation and receipt of service rendered. Therma-Tek Range guarantees
Replacement parts and or service labor for ninety (90) days after service receipt
For service work being performed by an Authorized Service Agency and unit
Being repaired and good working condition. Authorized Service Agency may
Require a credit card before entering premises for non-warranted issues.
8. This states the exclusive remedy against Therma-Tek relating to the product(s)
Whether in contract or in tort or under any other legal theory, and whether
Arising out of warranties, representations, instructions, installations or defects
From any cause.
9. This warranty and the liabilities set forth herein are exclusive and in lieu of
All of their liabilities and warranties, expressed or implied, including but not
Limited to, implied warranties or merchantability and fitness for particular
Purpose and constitutes the only warranty of Therma-Tek with respect to the
Product (s).
10. Therma-Tek shall not be liable, whether in contract or in tort or under any
Other legal theory, for loss of use, revenue or profit, or for substitute use of
Performance, for incidental indirect, or special or consequential damages or
For any other loss of cost of similar type.
WARRANTY REQUIREMENT
For reliable operation and for your own safety, this professional cooking equipment must be installed by a certified/
licensed contractor.
Failure to comply will void any written or implied warranty.
Should the equipment require service during the standard warranty period, the receipt proving certified installation?
Must be made available to Therma-Tek Range for verification.
If installation was not performed be a certified/ licensed contractor, be prepared to submit a major credit card
For payment for proper installation prior to service.
TERMS AND CONDITIONS
Terms:
Net 30 days subject to credit approval. All amounts past due are subject to 1.5% per month service charge will be applied to all invoices 30 days
or more past due.
FOB:
Factory
Prices:
All prices are subject to change without notice. Prices do not include sales or any other local state tax.
Shipments:
Shipments must be inspected for damaged cartons and shortages promptly noted upon receipt and also noted on delivery receipt. All
shipments shall be inspected for hidden or concealed damage and noted and reported within ten (10) days to carriers and request an
inspection at once.
Therma-Tek’s responsibility for shipments ceases with acceptance by carriers and to Dealer or Owner-User. Once product is received free
and clear; Therma-Tek is not responsible for any hidden or concealed damages for equipment or part(s). No claims for damaged or missing
will be recognized unless written notice to Therma-Tek within ten (10) days of receipt. Therma-Tek is not responsible of repair of damaged
goods created during transit, delivery and installation or created by acts of God.
Goods:
Returned goods are subject to a 20% re-stocking charge and the cost of reconditioning. Return Authorization (“RA”) number for all returns must
be placed on label and shipped back to Therma-Tek. Merchandise without an RA number will not be accepted. All authorized returns must be
sent freight pre-paid. All orders over sixty (60) days will not be accepted. Custom units built to buyer specifications may not be returned or
cancelled.
Rush Shipments:
Orders requiring next, 2nd or 3rd day priority shipments must be placed by 1:00 PM Eastern Standard Time. Rush shipment cannot be
guaranteed.
Note:
Since continuing product improvement is a Therma-Tek policy, the factory reserves the right to change specifications, designs and material
without notice.
THERMA-TEK TERMS OF SALE AND ORIGINAL EQUIPMENT WARRANTY FOR INSTALLATION
IN THE U.S.A. ORIGINAL WARRANTY
