81
Chapter 7: Troubleshooting
Forgot My Network IP Address
If you forget your network IP address and have no physical access to the system,
you can use the Smart _Utility to retrieve the IP of your N0204.
1.
Start the Smart Utility, and it will automatically detect all Thecus IP storage
products on your network.
Resetting NAS IP Address and Admin Password
In case you changed the N0204 IP address and then forgot it, or forgot the
administration password, follow the steps below to reset to default settings:
1.
Power on the N0204 and immediately press the
Reset
button for 5 seconds.
(The reset button is near the LAN connector)
2.
This resets the N0204 to its default IP address and password settings.
Default IP:
192.168.1.100
Default admin password:
admin
Can't Map a Network Drive in Windows XP
You may have problems mapping a network drive under the following conditions:
1.
The network folder is currently mapped using a different user name and
password. To connect using a different user name and password, first
disconnect any existing mappings to this network share.
2.
The mapped network drive could not be created because the following error
has occurred:
Multiple connections to a server or shared resource by
the same user, using more than one user name, are not allowed.
Disconnect all previous connections to the server or shared resource and try
again.
To check out existing network connections, type
net use
under the DOS prompt.
You may refer the URL below for more network mapping information.
http://esupport.thecus.com/support/index.php?_m=downloads&_a=viewdownload&downloaditemid
=57&nav=0
Restoring Factory Defaults
From the
System
menu, choose the
Factory Default
item and
the Reset to
Factory Default
screen appears. Press
Apply
to reset the N0204 to factory default
settings.
WARNING
Resetting to factory defaults will not erase the data stored in the hard
disks, but WILL revert all the settings to the factory default values.
