— E23 —
Troubleshooting Guide
Should this unit exhibit a problem, check the following before seeking service:
No Power
• Power is not on; press the button to turn power on.
• Confirm the AC adapter is connected securely to the back of the unit.
• Connect the unit to a different outlet.
• If using batteries, replace with new ones.
• The normal function of the product may be disturbed by strong Electro-Magnetic
Interference. If so, simply restart the product to resume normal operation by following
the instruction manual. In the event the function does not resume, please use the
machine in another part of the home.
No Sound – General
• MASTER VOLUME is set to minimum; raise volume.
• Correct Function was not selected; select using the
FUNCTION
button.
• If using an external device, raise the volume.
No Sound – If connected to a TV
• Volume on the TV is muted or too low.
• Correct source (usually AV) was not selected on the TV’s menu.
Lyrics do not appear on the TV screen
• If connected to a TV, Video plug is not connected properly; see page E5.
• If connected to a TV, select the correct source on the TV (usually AV).
• The file/track being played is not a track recording with lyrics. These are the only files
that allow you to view the lyrics on the TV screen.
• Nothing will appear on the TV screen when using Line In or Bluetooth.
No sound from the microphone
• Make sure the microphone is firmly connected to the
MIC 1
or
MIC 2
jack.
• Make sure the
Mic’s ON/OFF
switch on the Mic is set to the ON position.
• Make sure the mic’s volume is not set too low.
• MASTER VOLUME is set to minimum; raise volume.
File(s) on USB jack not playing
• The file is corrupted; replace the file.
• The file is not in a format this unit will play.
• The connected USB device is not supported by the product.
The Bluetooth device cannot be paired or connected with the unit
• You have not activated the Bluetooth function of your device; see page E16 or refer to
the Bluetooth device user’s manual.
• The system is not in pairing mode; press and hold the
/STOP
button to restart
pairing.
The Music is not available on the unit after successfully connecting the Bluetooth
• Ensure your Bluetooth device can support the A2DP Bluetooth profile.
• The volume on the external Bluetooth device is set to low or muted; raise as desired.
