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1. Make sure one end of the single hose fits securely into the 3-way adapter and the other
end of the hose fits securely into pump.
2. Make sure AC adapter is plugged into a working outlet and is firmly connected to pump.
3. If operating on DC power (batteries), batteries may be low so try using AC adapter.
4. When operating with batteries, make sure AC power cord is disconnected from
battery cradle.
If there is low or no suction:
1. Ensure nipple is properly centered in breast shield.
2. Try increasing the suction setting by pressing the “+” button.
3. Make sure only components supplied are being used.
If milk is not flowing into bottles:
1. Ensure the soft rubber piece on the valve is not stuck to the valve (gently lift the side of the
soft rubber piece). If it is stuck, see “Breast Pump Care” for cleaning instructions.
2. Ensure nipple is properly centered in breast shield.
3. Check that the breast is expressing milk.
If your pump is not working, please call our Parent Service Center: 1–800–704–8697.
Visit us at: www.thefirstyears.com.
Troubleshooting
