
6. TROUBLESHOOTING
9
6.1 Problems, Possible Causes and Solutions
PROBLEM
POSSIBLE CAUSE
SOLUTION
‘Add Water’ Indicator is on.
Lack of Water
Stop the ice maker, fill water,
and press “Power” button again
to restart the unit.
‘Ice’ Indicator is on.
There is too much ice.
Remove ice from ice basket.
Ice cubes stick together.
The ice cycle is too long.
Stop the ice maker, and restart it
when the ice blocks melt. Select
the small size ice cube selection.
Water temperature in inner
tank is too low.
Change the water in the inner
Tank. Temperature of water is
better set between 7°C-30°C.
Ice making cycle is normal
but no ice is made.
Ambient temperature or
water temperature in inner
tank is too high.
Please run the ice maker below
30°C and pour colder water into
tank.
Refrigerant liquid leakage.
Verify by a qualified technician.
Pipe in the cooling system
is blocked.
Verify by a qualified technician.