11
After Sales Support
TEL: 1300 886 649
FAQs
Problem
Solution
No power
- Reposition or replace the batteries.
Message not transmitted
- Make sure the Push-to-Talk (PTT) button is
completely pressed as you transmit.
- Reposition or replace the batteries.
Message not received
- Confirm radios have the same channel settings.
- Make sure PTT is not inadvertently being pressed.
- Obstructions operating indoors or in vehicles may
interfere with communication.
- Change your location.
- Check to make sure the volume is loud enough to
be heard.
- Reposition or replace the batteries.
Hearing other conversation or noise on
a channel
- Shared channel may be in use, try another.
Limited talk range
- Are there any steel/concrete structures between
each other?
- Heavy foliage will decrease the communication
range, check for a clear line of sight.
Transmission
- Wearing the radio close to the body such as in a
pocket or on a belt will decrease the talk range,
change the location of the radio.
Heavy static or interference
- Radios are too close to each other. Increase your
distance so the radios are at least 5m apart.
- Radios are too far apart. Obstacles interfere with
transmission. The talk range is up to 3.2km in clear,
unobstructed conditions.
