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22
• ROCKSTER GO
Troubleshooting
The following advice should help you to solve problems. If this does not work, our
online manual will provide help:
https://manual.teufelaudio.com
Problem
Possible cause/solution
The
ROCKSTER GO
doesn’t emit
sound.
The rechargeable battery is empty.Charge the rechargeable
battery.
No sound.
The volume has been set too low. Increase the volume.
The volume of the external player has been set too low.
Carefully increase the volume of the external player.
No sound with
Bluetooth®.
No Bluetooth
®
connection.Establish a connection (see
„Bluetooth®“ on page 15).
ROCKSTER GO has not been selected as the output device.
On the external player, select “Teufel ROCKSTER GO” as the
Bluetooth
®
output device.
Bluetooth® connection impaired by another radio system
(e.g. cordless telephone, Wi-Fi). Move the devices causing
the disturbance.
Playback is noisy. Generally speaking, the ROCKSTER GO is a very low-noise
system. In most cases, the speaker system with very high
resolution in the high range area can expose the poor
quality of a signal source (e.g. from MP3 files).Ensure that
the source is sending a clear signal to the ROCKSTER GO.
The voice assis-
tant doesn’t
work.
Activate the voice assistant on the smartphone.