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Teufel
· Motiv 3
About this document
The information in this document is subject to
change without warning. The Lautsprecher Teufel
GmbH is in no way bound by the information pro-
vided herein.
No section of this document may be reproduced
or copied by any electronic or mechanical means,
including photocopying and recording, with-
out prior written consent from Lautsprecher
Teufel GmbH.
© Lautsprecher Teufel GmbH
Version 1.0
August 2008
Original packaging
If you wish to make use of the eight-week
right-of-return period, please make sure
to hold on to all the packaging. We only ac-
cept the productss back if they are shipped
in their ORIGINAL PACKAGING.
We do not provide packaging boxes separately.
Technical specifications
For technical specifications of the prod-
ucts described herein, please refer to
www.teufel.eu
Customer complaints
In case of a complaint, we need the following in-
formation for processing:
1. Invoice number
As shown on your physical invoice (shipped with
the product) or on your order confirmation (PDF
format), e.g. 4322543
2. Serial number, i.e., lot number
As shown on the rear of the unit,
e.g., lot number: MO 04007480121A
Thank you for your assistance.
Contact
If you have any questions, suggestions or criti-
cisms, please contact our support team:
Lautsprecher Teufel GmbH
Gewerbehof Bülowbogen · Bülowstrasse 66
10783 Berlin (Germany)
Tel.: +49(30) - 300 9 300
Fax: +49(30) - 300 9 30 30
www.teufel.eu
Terms of warranty
The Lautsprecher Teufel GmbH provides a twelve-
year warranty for loudspeakers and a two-year
warranty for amplifiers and electrical compo-
nents, starting at the purchase date. The warran-
ty covers all materials and time needed. It does
not cover devices damaged as a result of improp-
er use or electrical/mechanical overloading. The
original Teufel invoice is your proof of warranty.
This warranty applies exclusively to loudspeakers,
amplifiers and electronic components purchased
by consumers from Teufel for private usage. The
warranty does not apply to loudspeakers, ampli-
fiers and electronic components sold to consum-
ers through third-party dealers. When Teufel
products are resold privately, the warranty may
be transferred to the new owner. For this, the new
owner requires the original Teufel invoice.
Returns policy
Teufel provides an eight-week right of return with
a money-back guarantee.
You may only return individual components from
a set if Lautsprecher Teufel offers these com-
ponents for sale separately. If you return one or
more individual components from a set, this voids
the discount that Lautsprecher Teufel provides
on the sale of components as a set. This means
that for individually returned components from a
set, you will be refunded the difference between
the set price and the total purchase price of the
individual components you decide to keep, i.e.,
we will deduct the discount that applies to set
purchases.
For further information on returns, please refer
to the returns form provided with your ship-
ment (or online at www.teufel.eu in the support
section).
If you decide to return any or all of the purchased
goods, please always contact us first.
Note that we can only process and accept
returned goods if you have telephoned us in
advance and discussed the required returns
procedure.
