21
• Holist M
Troubleshooting
The following advice should help you to solve problems. If this does not help,
you will find useful information in the detailed FAQs on our website. Otherwise,
please contact our hotline (see page 4). Take note of the warranty instruc-
tions.
Problem
Possible cause
Solution
No func-
tion.
No power supply.
Check the function of the socket with
another device.
The device
doesn’t
emit any
sound.
The wrong source has
been selected.
Select the right source (page 16).
The volume is set to
“0”.
Increase the volume.
The volume of the
external player has
been set too low.
Carefully increase the volume of the
external player.
No sound
with Blue-
tooth
®
.
No Bluetooth
®
connec-
tion.
Establish a connection (see page 18).
Holist M has not been
selected as the output
device.
On the external player, select
“Teufel Holist” as the Bluetooth
®
output
device.
Bluetooth
®
connection
impaired by another
radio system (e. g.
cordless telephone,
Wi-Fi).
Set up the Holist M and/or external
player in another location. Move to
another room to test.
Music
playback
skips or is
interrupted.
It is possible that Holist M does not have a Wi-Fi signal or it is too
weak.
Place the Holist M closer to the router, try alternative setup loca-
tions.
As a test, refrain from using repeaters. If applicable, use an audio
stream with low resolution.
Also visit the website of the router manufacturer for tips on how to
improve your Wi-Fi.
