Please contact our service department if you have any questions, suggestions or if there is anything
you think we could do better.
All information is provided without
guarantee of correctness. Subject to
technical changes, typing errors and
mistakes.
Lautsprecher Teufel GmbH
Gewerbehof Buelowbogen · Buelowstraße 66
10783 Berlin · Germany
Ph.: 00800 200 300 40
Fax: +49(30) 300 930 930
www.teufelaudio.com
»The subwoofer does not work when connect-
ed to stereo sources, e.g. audio CDs (on PC/DVD
player)«
The Concept E is purely a replay system – it does
not have a built-in decoder function. Therefore it
is »dependent« on the allocation of the external
decoders when splitting the signals. This decoder
is a component of the sound card, DVD player or
decoder station software. If the signal only plays
on two satellites in stereo mode, for example, the
correct allocation in the software of the sound
card/DVD/decoder station player is either not pos-
sible or not correctly set.
The Concept E is »not to blame« – it only plays back
the signals it receives. Therefore, correct alloca-
tion in the software of the sound card/DVD player
is essential. Please contact the support depart-
ment of the sound card/DVD player manufacturer.
»There is a loud crack or noise when I switch
the PC on or off .«
The speaker system reproduces any kind of
acoustic signal that it receives from the signal
source. It cannot differentiate between useful
and disruptive signals. When the PC’s sound card
transfers the on/off impulses to the box set, the
speakers will play it back. These will not usually
damage your speakers. Nevertheless, we recom-
mend minimising the volume via the PC’s soft-
ware before switching off, in order to limit these
strong impulses.
»I’m receiving radio/interference signals«
In rare cases it may be possible to receive radio/
interference frequencies; this depends on the lo-
cal environment. Please remove all cinch cables
from the subwoofer and check whether the in-
terference still occurs. We recommend trying out
shorter, higher quality, shielded cinch connection
cables.
Basic function test
You can check the function of the subwoofer and
the satellites by only connecting the (stereo) sig
-
nal from an external source that is guaranteed to
be good quality – such as a music CD played on a
(portable) CD player – via a cinch cable (and pos
-
sibly a Y adapter) with the front input L/R on the
subwoofer.
The other four inputs on the subwoofer do not
need to be occupied (= cinch cable disconnected).
With this connection plug arrangement of front
in L/R, the Concept E amplifier activates all satel
-
lites and the subwoofer through internal distri-
bution.
If the subwoofer and all five satellites are now
working when connected directly to a CD player,
this means the Concept E was not receiving the
correct signal before.
Either the cinch cable is defective (try exchang
-
ing it) or the output of your source appliance is
not producing the correct signal.
If you continue to experience unwanted noise/
individual malfunctions, there is possibly a defect
in the Teufel system.
Troubleshooting
