IMPORTANT:
Always unplug any basking heater before inspecting or disassembling for any reason.
If basking heater becomes immersed in water, do not attempt to re-use. It should be discarded and
replaced with a new heater.
If the Basking Heater is not heating:
• Double check that the heater is securely plugged into wall socket.
• Check to see if the Hi or Lo indicator light is on. To activate the heater, press the selector switch on the
heater to the Hi or Lo setting. The heater rises in temperature for 15 minutes to reach the full heat output.
• If the indicator light is on and flashing: The heater’s overheat sensor has activated and the heater is in
protection mode. Remove any obstacles from below the heater that may prevent airflow into the heater,
being careful not to touch hot objects with bare skin. Unplug and allow heater and obstructions to cool
before handling.
• The overheat sensor will re-start the heater once it senses that the temperature has cooled to an acceptable
level. If the selector switch is in the Hi or Lo position, the heater will resume heating.
Troubleshooting Guidelines and Tips
LIMITED TWO YEAR WARRANTY: United Pet Group, a division of Spectrum Brands, Inc. (UPG) warrants this product
against defects in material or workmanship for two years from the date of original purchase, subject to the conditions
and exceptions stated below. Your sales receipt is your Proof-of-Date-of-Purchase. If the product exhibits such a defect,
UPG will repair or replace it, at UPG’s option, without cost for parts or labor. The product must be shipped postage paid to
UPG. Proof-of-Date-of-Purchase is required. You are responsible for proper shipping.
Call Customer Service at 1-800-
423-6458 for return authorization and shipping address. This warranty does not cover damage caused by accident,
misuse, abuse or failure to follow the instructions accompanying this product. All implied warranties, including any implied
warranty of merchantability or fitness for any purpose are limited to two years from the date of original purchase. Fish and
plant loss, personal injury, property loss or damage (direct, incidental, or consequential) resulting from the use of this product
are not covered by this warranty. Because some states/provinces do not allow the exclusion or limitation of incidental
or consequential damages, or allow limitations on how long an implied warranty lasts, the above limitations or exclusion
may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/
province to state/province.
Questions? Problems? Missing Parts?
Before returning the product, please call our Customer Care Department at 800-423-6458, Monday–Friday
7:30 a.m. to 5:30 p.m., Eastern USA Time or email us at
[email protected]. Our Customer Care
Department is here to provide assistance to help you solve your problem.
United Pet Group, a Division of Spectrum Brands, Inc.
3001 Commerce Street., Blacksburg, VA 24060 • 1.800.526.0650 • www.tetrafauna.com
® Registered Trademark and ™ Trademark of Spectrum Brands, Inc. • © 2015 Spectrum Brands, Inc. • Made in China
29270-901 REV. A
Parts Diagram & Identification
Basking Recommendations
Содержание ReptoHeat
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