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Will I still have solar power if there is a utility power outage?
If you don’t have a battery like Powerwall, your Solar Roof will not work during a utility outage due to grid safety
requirements. However, if you have both Tesla Solar Roof and Powerwall during an outage, your home’s power
supply operates as an independent system from the utility grid, running on solar energy during the day and
storing excess energy for later use.
If I have Powerwall, how quickly does Powerwall restore power to my home?
Powerwall can detect an outage, disconnect from the grid, and bring power back to your home in a fraction of
a second. Powerwall can keep your appliances running without interruption. Your Tesla Solar Roof can continue
to recharge your Powerwall, providing extended hours of coverage.
Can I walk on my Solar Roof?
While Tesla Solar Roof is engineered to safely withstand being walked on, walking on Tesla Solar Roof can result
in serious injury or death. Please call
Tesla Customer Care
for guidance should you need access to your roof.
Are Solar Roof tiles replaceable?
Yes. The tiles are easy to replace if necessary. Please contact
Tesla Customer Care
if you believe any part of
your Solar Roof requires repair.
What if my Tesla Solar Roof needs repairs?
Never attempt to fix or repair your solar power system. Your Solar Roof system contains high voltage electric
current and contact can result in burns, sparks, and lethal shock.
Do not disconnect wires, open electrical panels, or modify/damage the equipment in any way.
Do not attempt any Solar Roof replacements or repairs yourself. Any opening or altering of electrical equipment
by anyone other than a certified technician may void your warranty.
Please contact
Tesla Customer Care
if you believe any part of your Solar Roof requires repair.
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