Unlocking When the Key Doesn't
Work
If Model X does not unlock when you walk up
to it, or when you double-click the unlock
button on the top of your key, the key’s
battery may be dead. Even if this is the case,
you can still use the key to unlock and drive
Model X.
Note: Although you can still use your key, you
should consider using the mobile app to
remotely unlock and start the vehicle. Then,
replace your key's battery when convenient.
To unlock Model X (and disable the security
alarm) using the key, first position the key at
the base of the door pillar between the front
door and the falcon wing door, on the driver's
side of the vehicle. Then press the driver's
door handle. If Model X doesn't unlock, try
adjusting the position of the key and try again.
The key must be in the correct position for the
vehicle to unlock. If Model X still doesn't
unlock, remove and reinstall the key's battery
and try again.
Note: The following illustration assumes a left
hand drive (LHD) vehicle. On a right hand
drive (RHD) vehicle, the locations are
mirrored.
To drive Model X after gaining access to the
cabin, place the bottom of the key against the
center console, immediately below the 12V
power outlet, then press and hold the brake
pedal to start Model X.
Note: Unlocking Model X using this method
disables walk away locking. You must
manually re-enable walk away locking after
replacing the key’s battery.
Keys and Doors
Opening and Closing
13