If an Airflex pole deflates unexpectedly.
Don’t panic – they are normally quite easy to sort out. Simply follow the steps below.
1.
In the first instance use the supplied valve tool to check that the valve is tight and tighten if
necessary.
2.
Once you have done this re-inflate the pole and if you are still experiencing air loss then
follow the steps below.
3.
Press the centre sprung button on the valve of the leaking pole to release any remaining air
pressure.
4.
Unzip the outer sleeve on the inside of the tent that contains the leaking air pole.
5.
Carefully remove the entire Airflex pole from the tent. Note that there is hook and loop
material at both ends of the pole and around the valve that keep the pole in the correct
position so detach carefully.
6.
With the pole fully deflated gently cut the cable tie so you can unzip the outer case of the
Airflex pole to reveal the inner tube.
7.
To locate the puncture add a small amount of air to the inner tube. If the puncture is not
obvious you may need to submerge the inner tube in water to locate the leak.
8.
Once you have located the leak, fully dry the inner tube (if you used water to find it) and
then repair using a patch that is available from your retailer.
9.
Once repaired gently push the inner tube back into the outer case ensuring that it is not
twisted. Close the zip on the outer case ensuring the zip is fully closed and use a cable tie to
secure the zip – trim off any excess from the cable tie. At this point you can add a small
amount of air to check if the leak is repaired before re-installing in the tent. If all is well
reverse the steps in point 4 and 5 if not then repeat steps 6 to 8.
Should you need to replace an Airflex pole at any point then they can be bought from your retailer.
Simply follow the instructions supplied with the replacement air pole for installation.
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