31
TROUBLESHOOTING
Problem
Possible Cause
What to do
No sound and no picture
The TUNVR2 is in standby mode.
Press the Power button to turn
it on.
No signal
Antenna not connected
Connect your antenna
Picture with no audio
The TV or the TUNVR2 is muted
or volume is turned down on TV
or TUNVR2
Check that both the TUNVR2
and the TV are unmuted and that
their volumes are turned up
Picture is mosaic or intermittent
Weak reception
Adjust the antenna and check
antenna connections.
Remote does not work
Weak batteries or remote not
aimed at the TUNVR2
Replace batteries and check
for obstructions blocking the
TUNVR2
TUNVR2 will not power up with
USB Hard Drive or Flash Drive
connected,
USB device may draw too much
power or have a communications
error.
Try connecting the USB device
after the TUNVR2 has powered
up. Some USB Extreme devices
require that the tuner be on first.
Unknown error when going into
record or playback
Communication error with USB
device
The TUNVR2 may have crashed.
Unplug it and plug it back in.
Then turn it back on.
No picture using HDMI cable
TUNVR2 is using a resolution
your TV doesn’t support
Push the V-FORMAT button
on the remote to change HDMI
display resolution.
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