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Service Numbers

With your VoIP phone line, there are special numbers you may dial for services
from Tera-Byte or other agencies. These numbers are available to all customers
except where noted. Extra charges, if any, for these numbers are also noted.

Standard Services

These are standard telephone service numbers which Tera-Byte’s VoIP service
supports.

211

 Local information services.($0.75 per call)

311

 When this number is called, it will read back your phone number.

411

 Directory services. There is a $1.00 charge for each use of this service.

611

 Technical support, problem reports, and other assistance from Tera-Byte.

This number makes it easy to contact a representative at Tera-Byte for support or
questions. You may use this number 24 hours a day, 7 days a week.

911

 For customers which have filled in the forms required for 911 service and

qualify for 911 service, this will contact local emergency services.

Please see your service agreement regarding 911 services, fees, charges and
liabilities. Not available in all areas or to all customers.
911 service on VoIP phones is different from traditional 911 service and
requires you understand its limitations.  911 service may be unavailable if
your power is out or you have no Internet connectivity.

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Содержание VoIP phone

Страница 1: ...VoIP Services User Guide...

Страница 2: ...Table of Contents Overview of Services 3 Service Numbers 4 Line Services and Codes 5 Voice Mail 12...

Страница 3: ...tomers Some services are only available to customers with Linksys PAP2 NA and RT31P2 NA devices while others are available to all customers If you need more information on which services are available...

Страница 4: ...of this service 611 Technical support problem reports and other assistance from Tera Byte This number makes it easy to contact a representative at Tera Byte for support or questions You may use this...

Страница 5: ...to enter a number after dialing the service code You will hear a modified dial tone after dialing the activation code where you then enter the number you wish your calls to be forwarded to There are f...

Страница 6: ...to a dial tone You may use all of the types of call forwarding at the same time so keep in mind which services are active so that they do not conflict with one another such as forwarding busy calls t...

Страница 7: ...If you wish to block certain numbers or temporarily prevent your phone from ringing you may use these services All of these services remain active until deactivated Blocking the Last Caller This will...

Страница 8: ...Call Waiting Caller ID also requires a phone which supports both Call Waiting and Caller ID Call Waiting 65 Enable incoming Caller ID display 85 Disable incoming Caller ID display 25 Enable incoming C...

Страница 9: ...7 Disable Call Waiting on all calls 71 Enable Call Waiting for the next call 70 Disable Call Waiting for the next call Miscellaneous Services This section covers all the other services available to th...

Страница 10: ...the number you dial In order to transfer a call press the Flash button on your phone or briefly hang up the phone approximately 0 5 to 1 second You will then hear a dial tone From here you may then d...

Страница 11: ...8 speed dial entries numbered 2 through 9 To setup or change a speed dial number you dial 74 from your phone You then enter a single digit from 2 to 9 for the speed dial to assign to the number Then d...

Страница 12: ...the system Accessing It Remotely To access your voicemail remotely dial your number and wait until voicemail answers While it is playing back the greeting you may press the asterisk button to proceed...

Страница 13: ...re on the phone the caller may hear a different message indicating you are busy If this greeting is not set your Unavailable message will be used To change this greeting press 0 2 Your Name If you hav...

Страница 14: ...Notes...

Страница 15: ...r Activate Deactivate 78 79 Do Not Disturb Activate Deactivate 77 87 Block Anonymous Calls Activate Deactivate Caller ID Settings 65 85 Incoming Caller ID Enable Disable 25 45 Incoming Call Waiting Ca...

Страница 16: ......

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