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LED indicator status

Solid green

Connected to the internet.

Solid yellow

Networking succeeds. Fair connection quality.

Solid red

Networking succeeds. Poor connection quality.

Blinking green slowly Connecting to other nodes or waiting to 

connect to other nodes.

Blinking green fast

Networking by MESH button.

Blinking red slowly

Failed to connect to the internet.

Description

After the device is powered on for about 40 seconds, the system completes 

startup. The status of the LED indicator is shown in the following table.

LED indicator status

− Ensure that the computer is connected to the LAN port of the 

    node properly using an Ethernet cable.

− Ensure that the computer is set to 

obtain an IP address automatically 

    and

 obtain DNS server address automatically

If the problem persists, please reset the node and try again. 

Reset method

: When the device completes startup, hold down the 

RESET

 

                                    button using a needle-like item (such as a pin) for about 8 

                                    seconds, and then release it when the LED indicator blinks 

                                    red fast. The device is reset successfully.

Q4: The device failed to be detected by the Tenda WiFi app upon my 

          first time using the device, what should I do? 

A4: 

Try the following solutions:

          1.  Ensure that your mobile phone is connected to the default WiFi 

               network of the device.

          2. Ensure that the network permissions of 

Tenda WiFi

 app is 

               enabled. You can tap

 Settings

 > 

Tenda WiFi 

to enable it.

          If the problem persists, please reset the node and try again.

Содержание nova AX3000 EX12

Страница 1: ...AX1800 AX3000 Whole Home Mesh Wi Fi 6 System MX6 EX6 MX12 EX12 2 pack 3 pack Quick Installation Guide ...

Страница 2: ...rance MX6 3 pack EX6 3 pack MX12 3 pack EX12 3 pack Mesh6X Mesh12X x 3 Power adapters x 3 Ethernet cable x 1 Quick installation guide x 1 MX6 2 pack EX6 2 pack MX12 2 pack EX12 2 pack Mesh6X Mesh12X x 2 Power adapters x 2 Ethernet cable x 1 Quick installation guide x 1 WAN LAN multiplexing port WAN port by default ...

Страница 3: ...f another device for 1 to 3 seconds to negotiate with this device As a de networking button Press this button for about 8 seconds and release it when the LED indicator blinks red fast The node is restored to factory settings and also removed from the network and no longer automatically joins in again Reset button When the device completes startup hold down this button using a needle like item such...

Страница 4: ...LAN1 port to your modem or the Ethernet jack 3 Power on your modem 4 Power on the primary node and wait until the LED indicator blinks green Choose one device from the kit to connect to the internet as the primary node in the network Internet Gigabit port or Modem such as optical modem Ethernet jack Ethernet cable Power outlet I Connect the primary node ...

Страница 5: ...pp Store or by scanning the QR code Then install the Tenda WiFi App 2 Connect the mobile phone to the WiFi network of the primary node The SSID and password can be found on the bottom label of the device Tenda WiFi www tendacn com Made in China NOVA_XXXX_XX SSID NOVA_XXXX_XX NOVA_XXXX_XX Settings II Connect the primary node to the internet ...

Страница 6: ...nd follow the onscreen instructions to connect the device to the internet After the device is connected to the internet its LED indicator lights solid green and the device has become the primary node in the network LED indicator ...

Страница 7: ...internet Method 2 Setup through web UI 1 Connect the client to the primary node Method 1 Connect the wireless client such as a mobile phone to the WiFi network of the primary node The SSID and password can be found on the bottom label of the device Method 2 Use an Ethernet cable to connect the computer to the LAN2 or LAN3 IPTV port of the primary node Tips If you cannot log in to the web UI refer ...

Страница 8: ...ces become secondary nodes in the network 2 Please refer to the following relocation tips to locate the secondary nodes to a proper position Ensure that the distance between any two nodes is less than 10 meters Keep your nodes away from electronics with strong interference such as microwave ovens induction cookers and refrigerators Place the nodes in a high position with few obstacles LED indicato...

Страница 9: ... and move it closer to the primary node 3 Power on the secondary nodes again till these LED indicators blink green slowly The MX6 3 pack is taken as an example here 4 Observe the LED indicator of the secondary nodes until the LED indicator lights one of the following colors Solid yellow Networking succeeds Fair connection quality Solid red Networking succeeds Poor connection quality ...

Страница 10: ...o access the internet with Wired devices Connect to the LAN ports of your nodes Wireless devices Connect to your WiFi network using the SSID and password you set All nodes share the same SSID and password If you configure the nodes using the Tenda WiFi App and you want to manage the network remotely tap on the App home page and use your account to log in ...

Страница 11: ...e Network Status page and follow the onscreen instructions Q2 How to restore my device to factory settings A2 When your device is working properly hold down the RESET button of your device using a needle like item such as a pin for about 8 seconds and release it when the LED indicator blinks red fast When the LED indicator lights solid green your device is reset successfully Q3 I cannot log in to ...

Страница 12: ...n Ethernet cable Ensure that the computer is set to obtain an IP address automatically and obtain DNS server address automatically If the problem persists please reset the node and try again Reset method When the device completes startup hold down the RESET button using a needle like item such as a pin for about 8 seconds and then release it when the LED indicator blinks red fast The device is res...

Страница 13: ...Declaration of Conformity Hereby SHENZHEN TENDA TECHNOLOGY CO LTD declares that the radio equipment types Mesh6X MX6 EX6 Mesh12X MX12 and EX12 are in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address http www tendacn com en service download cata 101 html Operating Frequency 2 4 GHz EU 2412 2472 MHz CH1 CH13 5 GHz E...

Страница 14: ...A Output 12V DC 1 5A Manufacturer SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO LTD DC Voltage equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harm...

Страница 15: ...ean directive 2012 19 EU in order to be recycled or dismantled to minimize its impact on the environment User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment Temperature 0 C 40 C Humidity 10 90 RH non condensing For EU EFTA this product can be used in the following countries ...

Страница 16: ...852 81931998 Global hotline 86 755 2765 7180 China Time Zone Website www tendacn com E mail support nova tenda com cn 2021 Shenzhen Tenda Technology Co Ltd All rights reserved Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co Ltd Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders Specifications are subject t...

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