TELUS Actiontec Series, Быстрая установка

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9 10
Troubleshooting
Power light
is not green
Check your power adaptor to ensure it is
connected to a live outlet – check that the
outlet works or try a different power outlet for
the wireless gateway
ISSUE POSSIBLE RESOLUTION
Power light
flashing red
Your wireless gateway is receiving an update.
While the red light is flashing,
do not unplug the
wireless gateway. This activity will complete in
approximately 10 minutes
DSL light
is not green
n
Ensure your Internet service activation date
has passed (you have reached the end of
the business day)
n
Verify the telephone cable is properly
connected to the wireless gateway
(grey phone port) and the telephone jack
n
Ensure that you do not have a microfilter
connected to the telephone cable that
connects your wireless gateway to the
telephone jack
n
Test the telephone line is active by plugging
in a phone and listening for a dial tone
n
If these steps did not solve the issue,
unplug the power adaptor from the
wireless gateway for 30 seconds then
plug it back in
ISSUE POSSIBLE RESOLUTION
LAN Ethernet light
is not green
n
Unplug the power adaptor and wait for
30 seconds before reconnecting. This will
reboot your wireless gateway
n
A blinking or solid Internet green light means
the Internet is working
Internet light
is not green
n
Verify that the Ethernet cable is properly
connected from the Ethernet/LAN port on
your wireless gateway to the Ethernet/LAN
port on your computer
n
Within the Internet network settings on
your computer, ensure that the Ethernet
connection is set to enable. For instructions
on how to do this, refer to the instruction
manual for your computer’s operating system
DSL light
is not green
(continued)
n
Ensure that all other equipment (fax, phone,
etc.) sharing the same phone line has a
microfilter connected