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Cisco 7861 MPP User Guide

 

 

 

 

 

Cisco 7861 MPP User Guide

 

 

 

 

      

  23/06/20

 

 

Placing a Call 

You can place a call in a number of ways:  

1.

 

Enter a number, then pick up the handset 

2.

 

Enter the number, then press the Call softkey 

3.

 

Using the hands-free speakerphone   

-

 

Enter a number using the keypad  

-

 

Press Speakerphone 

 

4.

 

Using the headset 

-

 

Enter a number using the keypad 

-

 

Press Headset  

 

 

Answering Calls 

You can answer a call either using the handset, headset, or speakerphone.  To answer an incoming 
call: 

1.

 

Lift the handset

or  

-

 

Press the Answer softkey. or 

-

 

Press the 

flashing Red 

line key 

2.

 

If you are using the Headset 

-

 

Ensure the Headset

 

 

button

 

is pressed 

   

 

-

 

Press the Answer softkey, or 

3.

 

Press the Speaker

 

 

 button 

 

Placing a Call on Hold 

To place an active call on hold: 

 

Press the Hold button 

 on the phone or the Hold softkey  

 
To resume a held call: 

 

Press 

 on the phone or press the Resume softkey. 

 

Placing Multiple Calls 

It is possible to make multiple calls however, only one active call can be in progress at any time, 
other calls are placed on hold. 
To make a new call during an active call: 

1.

 

Press the Hold softkey or Hold

  

 

  button (to place the original call on hold 

2.

 

Press the New Call softkey 

3.

 

Dial the second number 

Both calls will appear on the screen (Active Call 

 )   (Held Call  

 
 

Содержание Cisco 7861 MPP

Страница 1: ... above the button Go to the More softkey to view further available functions 4 Line and feature buttons 5 Hold Transfer and Conference 6 Speaker Headset and Mute 7 Volume control 8 Voicemail Settings and Directory 9 Navigation button Line and Feature Buttons Use line and feature buttons to view calls on a line or access features such as Speed Dial Buttons illuminate to indicate line status Green s...

Страница 2: ...ey or Press the flashing Red line key 2 If you are using the Headset Ensure the Headset button is pressed Press the Answer softkey or 3 Press the Speaker button Placing a Call on Hold To place an active call on hold Press the Hold button on the phone or the Hold softkey To resume a held call Press on the phone or press the Resume softkey Placing Multiple Calls It is possible to make multiple calls...

Страница 3: ... from hearing you but you can still hear the caller To mute a call 1 Press during an active call 2 Press again to un mute the call Adjusting the Ringer and Volume 1 Press to adjust the ring volume when the phone is idle or use to adjust the volume of the other party while on an active call Transferring Calls There are two ways of transferring a call Blind direct transfer and Consult announced tran...

Страница 4: ...f set up by your Group Administrator Conference Calls To create an ad hoc conference call with up to 8 parties you and up to 7 other parties While on a call 1 Press the Conference button or Conf softkey 2 Dial the next participant 3 Press the Conference button again or the Conf softkey to connect all parties Repeat the instructions above to add more parties to your conference call Call Forward Set...

Страница 5: ...avigation button to scroll to the required number 3 Press Call softkey Press the Option softkey to view further actions Delete Entry Delete list Add Contact to directory Call Return To call back the last call activity form your phone 1 Press Call rtn softkey Recent Call List Your phone maintains Call History of Placed calls Received calls and Missed Calls Your Recent list holds up to the last 150 ...

Страница 6: ...s Connect soft phone Contact list Contacts that have been added to the contact list on your Business Connect soft phone App will be available to view in the IM P directory on your Cisco 7861MPP phone The Business Connect Presence will also display on your phone indicates the contact is available Indicates the contact is on another call Indicates the contact is offline 1 Press the navigation button...

Страница 7: ... an incoming call to that line 3 When transferring a call to a BLF line a While on an active call press Transfer button or Transfer softkey b Press the BLF line button of the party you are transferring to Park a call on to a BLF contact 1 While on an active call press the Park softkey 2 Press the BLF line where you want to park the call 3 Your screen will display 68 followed by the extension where...

Страница 8: ...Follow the prompts to setup greetings 7 Press 1 to access your mailbox 8 Press 2 to record Busy greeting 9 Press 3 to record No Answer greeting 10 Press to repeat menu options To listen to Voicemails 1 When the phone screen displays you have a new voicemail and the handset LED flashes red press the Message button to access voicemail 2 Enter your Voicemail passcode 3 Press 1 to access your Voicemai...

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