Cisco 7861 MPP User Guide
Cisco 7861 MPP User Guide
1
23/06/20
Feature Overview
The Cisco 7861 Multiplatform Phone with 16 lines is the ideal handset for Small Businesses or
Administrative staff that manage high call volumes.
Your Phone
1.
Incoming call or voicemail indicator
2.
LCD display screen
3.
Softkeys- Give you access to functions
that are displayed on the screen above
the button. Go to the More
softkey to view further available
functions
4.
Line and feature buttons
5.
Hold, Transfer and Conference
6.
Speaker, Headset and Mute
7.
Volume control
8.
Voicemail, Settings and Directory
9.
Navigation button
Line and Feature Buttons
Use line and feature buttons to view calls on a
line, or access features such as Speed Dial.
Buttons illuminate to indicate line status:
Green-steady: Available line
Red-flashing: Incoming call
Red-steady: Active call
Red-flashing: Held call
Red-flashing: BLF line-Alerting
Red-steady: BLF line-In use
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