EN
5. Troubleshooting
1. If you’re experiencing interrupted or slow charging, check the following:
- The back of your phone should not have any metal, pop sockets or credit cards.
- Place the phone in the center of the charging surface (this lets the charging coil in
your phone line up with the one inside the wireless charger.
- Phone case should not be ticker than 5 mm for effective charging.
2. If you’re failing to charge your device, please, try out the following:
- Please, restart your cellphone and test with other USB cable.
- Please, check whether the indicator turns on or not.
- Please, check if the Adapter is QC3.0 Quick Charger (Output 9V/2A) or not. iPhone
original adapter does not match with the wireless charger.
- Please, check your phone case thickness (≤5mm).
3. If you’re using the recommended wireless charger with the QC3.0 adapter and
have removed any potential charging obstructions, but are still experiencing issues,
try:
- Replacing the cable connecting your wireless charger with the power supply.
- Check if the power adapter is working properly.
- Rebooting your phone.
- Unplug the adapter and reinsert it.
Disposal and recycling information
The crossed-out wheeled-bin symbol on your product, battery, literature or packaging
reminds
you that all electronic products and batteries must be taken to separate waste collection
points at the end of their working lives; they must not be disposed of in the normal waste
stream with household garbage.
It is the responsibility of the user to dispose of the equipment using a designated collec-
tion point or service for separate recycling of waste electrical and electronic equipment
(WEEE) and batteries according to local laws.
Proper collection and recycling of your equipment helps ensure EEE waste is recycled in
a manner that conserves valuable materials and protects human health and the environ-
ment, improper handling, accidental breakage, damage, and/or improper recycling at
the end of its life may be harmful for health and environment.
