Charging
Before you use it for the first time, please fully charge the
speaker.
Plug the charging cable into the micro USB slot of the speaker
and the other end to a PC USB slot or to a USB charger. When
the speaker is being charged, the LED indicator will be red.
Once it is fully charged, the indicator light turns off. Please
turn off and don’t use the speaker while charging.
FAQ / Troubleshooting
Question / Problem
Solution
The speaker cannot pair with the mobile phone Make sure that the speaker is in pairing mode /
Check if the Bluetooth search function of your
mobile phone has been turned ON / Check your
mobile device’s Bluetooth menu and
delete/forget the speaker and reconnect the
speaker again following the user manual.
Speaker cannot be switch on
Please check the battery status of the speaker
and recharge if is necessary.
Can I change battery for the speaker?
No, this speaker uses a built-in non-detachable
Li-Polymer battery, it cannot be removed.
Speaker disconnect with your mobile phone
within 10 meters
Please check if there are walls, metal or other
materials that may interfere with the Bluetooth
connection (Bluetooth is a radio technology that
is sensitive to objects between the speaker and
the connected device).
Cannot hear sound from your computer or
mobile phone
Please check whether the output channel of
your computer is Bluetooth Audio Device and
Bluetooth function of your computer support
A2DP profile. And please check the volume of
your speaker and of your computer/mobile
phone.
Cannot use the speaker to control volume or
select track of APP of your mobile phone
Software settings of APP may be varied, and
some functions of the APP may not control by
the speaker.
Cannot charge the speaker
Make sure both ends of the USB cable are
securely connected. If you use a power outlet,
ensure that the power supply is connected
securely, and the outlet works. If you use a
computer, make sure it is connected and the
USB port is powered. Disconnect and reconnect
the USB charging cable.
